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A range of support to make Ford repairs easier.

To save you time and trouble, and to ensure you have everything you need to repair our vehicles to the highest standard, we provide a range of support for independent garages and workshops.

Firstly, you can buy original Ford parts from our network of Ford Parts Plus Dealers. The Ford Parts Plus service has its own website, with information including catalogues, offers and trade delivery standards.

Secondly, if you have a technical repair question, you’ll probably find the answer on our Technical Information and Services website – Ford Etis.

Thirdly, you can access Ecat, our web-based parts catalogue that helps you find parts quickly and easily.

Finally, for technical training, you can enrol on one of our courses either at Henry Ford Academy in Northamptonshire or near Glasgow, Scotland.

  • A reliable source of genuine Ford parts.

    Ford Parts Plus is a nationwide network of specialist Ford Dealers that gives you quick and convenient access to Ford original parts. Not only will you benefit from the knowledge of our experts on the parts themselves and their installation, but you’ll also receive quality components covered by a pan-European replacement parts warranty.

    To find out more, please visit www.fordpartsplus.co.uk

  • For repair queries, visit our Technical Information and Services (Etis) website..

    Ford Etis provides fast, online access to everything you need to know about servicing and repairing Ford vehicles. You can always rely on the site to have the very latest information, too. Just some of the invaluable services available on Etis are:

    • Detailed mechanical repair and diagnostic procedures
    • Quick and easy access to the Ford online parts catalogue
    • Details of how to access the Ford Technical Hotline
    • Identification and ordering of the Special Service Tools necessary to carry out professional repairs
    • Information about vehicle Pre Delivery Inspection and Routine Servicing requirements


    To see all the other services available on Ford Etis, please visit www.etis.ford.com

  • Ford Ecat online. Find the parts you need with our web-based catalogue.
    New for independent garages and repairers is Ford Ecat online – a web-based parts catalogue that helps you find parts quickly and easily. It’s a version of the Ford Parts catalogue system used by our own Dealers.

    Ford Ecat Online:

    • Makes it easy for you to identify Ford Parts
    • Makes it easier for you to quote on repairs using Ford Parts
    • Makes it easy for you to order Ford Parts from your Ford Parts Plus Dealer supplier


    Access to Ford Ecat costs just £7 per month, per user-name and password.

    To register, contact your Ford Parts Plus Dealer who will enrol you.

  • We offer a variety of comprehensive training courses for independent garages and repair centres.

    Our training programmes cover both technical and product areas. They’ll help your technicians develop the skills they need to service and repair Ford vehicles as efficiently and expertly as possible.

    The courses take place either at The Henry Ford Academy, Northamptonshire, or LAGTA in Coatbridge, near Glasgow, Scotland.

    Courses offered range from those within the 'Masters Curriculum' (which teaches technical competence to a Dealer technician level) through to model specific training. You can also opt to take a specialist course, such as vehicle systems diagnosis or powertrain maintenance.

    Alternatively, we offer bespoke training programmes. In most cases, subject to sufficient demand, we can conduct these courses at your premises or at Ford Training.

    For full details on all Ford training courses for independent garages and repair centre staff, please contact the Henry Ford Academy.

    Telephone: 01327 305232
    Fax 01327 305710
    Email hfacad@ford.com

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