Man in safety vest

FORD RECOVERY SERVICE AND ROADSIDE ASSISTANCE

COMPREHENSIVE BREAKDOWN RECOVERY IN EUROPE AND THE UK

BREAKDOWN RECOVERY SERVICE
YEAR-ROUND COVER

Ford Assistance is a roadside rescue, repair and recovery service that helps you at home or anywhere in Europe and the UK, seven days a week, 365 days a year.

Every new Ford comes with free Ford Assistance for 12 months. While approved used Fords benefit from two years free Ford Assistance.

Have your scheduled service at a participating Ford Dealer and we’ll extend Ford Assistance for 12 months for free.

 

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FORD ROADSIDE ASSISTANCE

Every new Ford comes with one year's free Ford Roadside Assistance, providing you with roadside rescue, repair, and vehicle recovery anywhere across Europe, should you need us. 

 

 

WHAT’S COVERED

If your vehicle breaks down and we’re unable to fix the problem at the roadside, don’t worry! Ford Assistance has you, and your vehicle, covered.

REPLACEMENT VEHICLE

We’ll provide a temporary loan vehicle for up to two working days while yours is being repaired.

RAIL TRAVEL

If your vehicle can’t be fixed straight away, we’ll pay reasonable public transport costs for you and your passengers.

AIR FARE

If your vehicle can’t be fixed straight away, we’ll pay reasonable air travel costs for you and your passengers.

HOTEL EXPENSES

We’ll pay for a night’s accommodation, for you and your passengers while your vehicle is being repaired.

VEHICLE REPATRIATION

If repairs are not completed before you return home, we can arrange for one person’s travel to collect the vehicle.

LOAD CONTINUATION

We’ll provide a load continuation service to a single destination for perishable goods.

 Local market specific phone number.

Two technicians making car check

WHAT TO DO IF YOUR VEHICLE BREAKS DOWN

Just call Ford Assistance and we’ll get someone to you as fast as we can.

  • In the UK call: 0800 111234 or 020 3564 4444
  • In Europe call: 00800 88776611 or +33 426 298781

If we can’t fix the problem there and then, we’ll help you get to your destination and arrange for the recovery of your vehicle

Use our useful links below to find out more information