About your application

Unfortunately, your application for finance with Ford Credit was not successful.  This may be due to a number of factors. In order to assess your application, we thoroughly review the information provided to us, as well as look at a variety of other data sources to help us reach a decision, including Experian who are a Credit Reference Agency. 

If you would like us to review our decision, please write to us with your request and include your proposal, the dealership you applied through and a contact telephone number to Ford Credit Europe​, 1 Tony Wilson Place, First Street, Manchester, M15 4FN.  Once received, we will call you to discuss your application.       

Please note if your application was declined due to information obtained from Experian, you will be required to obtain a copy of the information that Experian hold in your name and send this to us before we can  discuss anything specific in that regard. 

Should you wish to see the information that Experian hold in your name, please contact them directly to request a copy of your file. 

Their contact details are :
Experian Limited Consumer Help Service PO Box 9000 Nottingham NG80 7WP
Telephone : 0844 481 8000 0800 0138888 

If you have any queries relating to the purchase of your vehicle, or for potential alternate funding arrangements, please contact your Ford Dealer.