Ford Video Check
See what your technician sees
Ford Video Check
It’s never nice to find out you have unexpected maintenance issues. That’s why we try to make things as clear and transparent for you as possible, ensuring there are no unpleasant surprises or unexpected costs.
With our Ford Video Check, we show you exactly what work your vehicle may need in a detailed video report. Ford Video Check is free and available for all services and repairs.
You’ll receive a video of the 30-point vehicle health check, a simple summary of the results and, if needed, a no obligation estimate for any work recommended by our technicians. All sent straight to your phone.
That’s top-quality vehicle maintenance, from Ford trained technicians you can trust.
What to expect & how to book
What to expect
- A Ford technician will complete a 30-point health check of your vehicle, capturing anything that requires repair or replacement on video.
- A link to the video is shared with you via email or text.
- You’ll receive a report with a simple traffic light system. Red items need urgent attention, amber for non-urgent issues and green means you’re all good.
- We’ll provide a full summary of any recommended work, along with a quote.
- You have complete control. We won’t proceed with any work without your approval.
- If you decide to proceed, you can make a simple contactless payment online or by phone.
- We can even provide you with a courtesy car* while your vehicle is with us.
*At participating Dealers only.
How to book
- Use our Online Service Booking Tool to book a service and receive a link with your Ford Video Check via email or text after your service has been completed.
- Alternatively, contact your local Ford Dealer to arrange a date and time that’s convenient for you.
Key benefits
What to expect
Booking is simple through our Online Service Booking tool.
Flexible
Efficient
We’ll pick up your car and bring it back serviced.
Mobile
*At participating Dealers only.
Service Promise
Our aim is to make Ford servicing as convenient and easy as possible. So, we’ve introduced a range of services to give you peace of mind while we work on your vehicle. From Online Service Booking and Express Service to vehicle Pick Up & Delivery. All available with any service or repair.
Ford Express Service
Ensuring work to your vehicle is finished as quickly as possible. With our Ford Express Service, two technicians work together to maximise efficiency and save you time. So, in the time it takes you to enjoy a coffee or short walk, your Ford should be serviced and ready to go.
Pick up & delivery
With Pick Up & Delivery, we service your vehicle, while you stay at home. We’ll arrange a time that suits you, collect your vehicle and bring it back to you fully serviced.
*At participating Dealers and may incur additional costs.
Courtesy car
Life shouldn’t slow down because your vehicle needs servicing. That's why many Dealers offer a courtesy car. While using the Online Service Booking tool, simply choose between a courtesy car or our Pick Up & Delivery. Additional charges may apply, please check with your dealer for details.
Extended opening hours
We understand that a busy work/life schedule can often make it difficult to visit us during normal business hours. So, many Ford Dealers have now extended their opening times to make life a little easier for you. Check with your Ford Dealer for details.
*Timings are subject to individual dealer.
Online service bookings
The easiest way to book a vehicle service. Simply use the Online Service Booking tool on our website to select the type of service you wish to choose, your preferred date, time and Ford Dealer. For extra convenience, our participating dealers offer a range of options such as courtesy car or our Pick Up & Delivery service.