Could I receive Goodwill?

That's not something we can answer at the moment, we need a little more information I'm afraid.

Before we can do anything else, we need to check that you've visited your local Ford Dealer. That's because we need them to inspect your vehicle and provide us with important information before we can make any decision. We are afraid that we won't be able to provide any assistance until this inspection has taken place. If you're not sure where your local Ford Dealer is please click here to find out.

If you have already been into your local Ford Dealer, then there are a couple of ways that you can get in contact with us.

Call us:

You can call our Customer Relationship Centre on 020 3564 4444 - Option 3

E-mail:

Alternatively, please send us an e-mail. You can do this by clicking here. On the e-mail, please provide the following information to help us move things along quicker:

• Your name
• Your preferred contact method
• Your vehicle model
• Your vehicle registration
• The dealer that you visited

If you do choose to send us an e-mail we'll be in touch as soon as we can. Normally this takes us a day or two.