How do I manage Preferred Charge Times for my electric vehicle?
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How do I manage Preferred Charge Times for my electric vehicle?

You can manage your Preferred Charge Times in the FordPass App®* using the Charging tile on the Vehicle screen. Use the steps below for instructions. 

Note: This feature is currently unavailable on the 2024 Electric Explorer and Capri.

Managing Preferred Charge Times in the FordPass 4.X Experience 

To manage your preferred charge times and select from the drop-down options below for more steps. 

View Preferred Charge Times 

To access Preferred Charge times:

  1. Log in to FordPass.
  2. Go to the Vehicle screen.
  3. Select Charging.
  4. Select Preferred times
  5. There should be two tabs, which are:
    • Saved Locations
    • Previous Locations

Note: If no locations are saved, then a message will display advising you to add saved locations. You can select and save a location from the Previous Locations tab.

Set Up a Preferred Charge Time and Assign a Name

To set up or assign a preferred charge time in FordPass:

  1. Open the FordPass App.
  2. Go to the Vehicle screen.
  3. Tap Charging.
  4. Tap Preferred times
  5. Select a location from one of the following options:
    • Saved Locations
    • Previous Locations
  6. Tap Name.
  7. Assign a name to the charge location.
  8. Tap My charge times.
  9. Select your preferred Start Time and End Time.

    Note: You can set up two windows for your weekday charge times.

  10. Tap Save

Use Recommended Times from Utility Provider

To use recommended times from a utility provider:

  1. Log in to FordPass.
  2. Go to the Vehicle screen.
  3. Tap Charging.
  4. Tap Preferred times
  5. Select a location from one of the following options:
    • Saved Locations
    • Previous Locations
  6. Tap Recommended times.
  7. Follow and confirm the app prompts. 
  8. Choose your utility provider from the list. 

    Note: If your provider is not listed, you can edit the post code to find a provider.

  9. Select the plan that you have with your provider.

    Note: If your plan is not listed, you can still manually set charge times. 

  10. Tap Next
  11. The best charging times offered by your provider will appear.
    • Select Confirm to save.
    • Select Cancel, set my own charge times if you do not want to use the recommended times. 

Edit Preferred Charge Times 

To modify a preferred charge time:

  1. Log in to FordPass.
  2. Go to the Vehicle screen.
  3. Select Charging
  4. Select Preferred Times.
  5. Tap Begin Setup.
  6. Select one of the following tabs:
    • Saved Locations
    • Previous Locations
  7. Tap the charge location you want to edit. 
  8. Apply your changes to any of the following: 
    • Location name
    • Max Charge Level (use the slider)
    • Weekdays/Weekends
    • Preferred Charge Times
      • Set your own time
      • Use recommended times 
  9. Select Save

Delete Preferred Charge Times

To remove a preferred charge time:

  1. Log in to FordPass.
  2. Go to the Vehicle screen.
  3. Select Charging
  4. Select Preferred Times.
  5. Tap Begin Setup.
  6. Select one of the following tabs:
    • Saved Locations
    • Previous Locations
  7. Tap the charge location you want to delete.
  8. Select Delete Location

If you experience any issues, contact a Guide using the Account > Help path in FordPass for additional support. 

Managing Preferred Charge Times in the FordPass 5.X Experience 

To manage your preferred charge times and select from the drop-down options below for more steps.

View Preferred Charge Times 

To access Preferred Charge times in FordPass:

  1. Log in to FordPass.
  2. Go to the Energy screen.
  3. Select Preferred Charge Times
  4. Tap the Charge Time you want to view for more details. 

Note: If no locations are saved, then a message will display advising you to add saved locations. You can select and save a location from the Previous Locations tab.

Set Up a Preferred Charge Time and Assign a Name

To set up or assign a preferred charge time in FordPass, you must first add a Target Charge location.

Edit Preferred Charge Times 

To amend a preferred charge time in FordPass:

  1. Log in to the FordPass App.
  2. Go to the Energy screen.
  3. Select Preferred Charge Times
  4. Tap the charge location you want to edit. 
  5. Apply your changes.
  6. Select Save

Delete Preferred Charge Times

To remove a preferred charge time in FordPass:

  1. Log in to the FordPass App.
  2. Go to the Energy screen.
  3. Select Preferred Charge Times
  4. Tap the charge location you want to delete.
  5. Select Delete

If you experience any issues, contact a Guide using the Account > Contact Help path in FordPass for additional support. 

Additional Information

How do I manage my departure times for my vehicle?


*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.

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