How to Set Up a Ford Wallbox and Connect it to FordPass

Requirements:

• Installation, electrical connection, and initial operation of the charge station must be carried out by a qualified electrician. The station installation must comply with the locally applicable requirements regarding electrical installations, fire protection, safety regulations, and escape routes at the intended installation location.
• Have FordPass installed and an active working account.
• Download/install the Ford Wallbox Setup app.

Once a Wallbox is installed, you will have to perform an initial set up on the Wallbox using the steps below.

1. Tap “Account” on the Home Screen on the FordPass app.
2. Tap on “Charge Station”.
3. Tap “Get Started”.
4. Select “Let’s Go” button. If the setup is installed on the phone it would open automatically (go to step 6), if the setup app is not installed, you will be redirected to an app store to download the app (step 5).
5. Tapping the “Let’s Go” button will redirect to the App Store or the Google Play Store if the app is not installed. You can tap install on the store page, to install the app. If the app is already installed it will take the User to step 6.
6. Once the app is installed, open the app and tap “Get Started”.
7. You will then have to pair the station. Tap “Cancel” to cancel set up, or tap “Pair Station” to start the pairing process. On Tapping the “I” bubble, the Device pairing information screen is shown.
8. On tapping Pair Station, the app searches for a Wallbox station and once found, lists it in the Select Your Station page. If there is more than one station, more than one will be listed and the User will have to select the one that they want to pair. If only one station is present, it will be default selected. You will then tap “Next” to proceed.
   Note: The pairing process works through Bluetooth, and therefore, the phone needs to have Bluetooth enabled. If the Bluetooth is not enabled the app will ask the user to allow Bluetooth to be enabled.
9. On the Select Your Station page, tap the “I” bubble to see what a Station ID is. You can tap “Got It” to return to the Select Your Station page. You can tap “Cancel” to cancel set up or press “Next” to continue on to the next step.
10. On tapping Next, you will be brought to the Access Code screen. Tapping the “I” bubble in the Access Code screen will display an information screen on what an access code is. Once the Access Code is entered, you can tap “Next” to proceed. When entering the Access Code, the Next button will be enabled, when the Access Code entered is valid and a green checkmark appears.
    Note: The information needed to setup the Wallbox (Station ID and Access Code) is located on a sticker on the first page of the Home Charging Station Owner’s Manual as well as on the Wallbox behind the beauty cover.
11. Once the access code is entered, a Pairing Successful page appears. Proceed by tapping “Find Networks”, to connect the Wallbox to Wifi.
12. On tapping Find Networks, W-ifi Networks that are currently in range appear.
    Note: You can also select a hidden network and use the network name to connect.
    1. To select an existing network tap on “Select” for the preferred Wi-Fi network. Then tap “Next”.
    2. On tapping Next, you are prompted to enter the password for the network. Tap “Connect Wi-Fi”, the Connection Successful screen then appears. You will then tap on “Continue”. Proceed to step 14.
13. If you need to connect to a hidden network, tapping on Select Hidden Network will allow you to enter Network Information – Name, Password and Security. Once the password is validated, a green check mark will be displayed. You can then tap “Connect Wi-Fi”, to connect the Wallbox to Wi-Fi. A connection successful screen then appears. You will then have to tap “Continue” to proceed.
14. Once the Wallbox is successfully connected to Wi-Fi, you can connect the charging station to FordPass. Tap on ”Connect” on the Connect Station to Ford Apps Screen. You must then tap on “FordPass” to proceed.

See Connecting Wallbox to FordPass below for further steps.

After the Wallbox set up detailed above Customers should follow these steps to connect that Wallbox to FordPass:

1. You will then be routed to the Add Your Station in FordPass Screen. You will have to tap “Next” to proceed.
2. You will then be routed to the Confirm Your Station’s Location Screen. You will have to tap “Next”.
3. If you need to edit the location, tap the “Edit” link in the Confirm Your Station’s Location screen. You then tap “Save”, to save the edited location. A green confirmation message appears, notifying you than the location has been updated.
4. Once you confirm the location, you are asked to Name the Charging Station and tap on “Next” to continue.
5. You are then asked to Set Permissions. You can turn the access control on and off, using the toggle. Once you tap “Save”, you will see the Success screen and can tap on “Go To Dashboard” to go to the Home Charging Station web view landing page.
   Note: If you choose not to turn the Access Control on, the lock/unlock toggle will not be displayed on the screen.
   Note: The Auto Unlock feature turns on by default with Access Control turned on. The Auto Unlock feature uses the address entered during setup. If that address is incorrect or does not indicate correct location of the Wallbox, the Auto Unlock feature may not work when enabled.
6. If you had elected to update the location, you can then scroll down on the Wallbox webview landing page to Settings, to update access control settings which can be toggled on and off.
7. You can also update the charger names, by tapping on “Edit”, next to the Station Nickname under Settings. Once updated you can tap on “Save”, to save the new nickname. A confirmation message appears, notifying you that the station name has been updated. Tap ‘Save’ to continue.