Ford Rental: Vehicle Damage

The damage claim procedure has been perfected over the years and again we are very proud of the processes in place that aim to provide a seamless, timely service to our customers. Within 24 hours from off hire we aim to advise you of any damage matters that have been identified following a collection of a hire vehicle. The claim paperwork will shortly follow containing all evidence to justify the reason for the cost incurred. Ford Rental has a dedicated Damage Desk to manage your claim from start to invoice. For further information on this process please refer to our terms and conditions.