Ford makes taking care of your fleet easy.
- Keeping your fleet moving
- Other aftersales support
Keeping your fleet moving
Stay ahead with smart support
Every customer of a connected commercial vehicle can now benefit from a range of smart features, that keeps their vehicles running at peak performance. Fleet Manager? Small business owner, who’s just getting started? Doesn’t matter – as a business customer you have all the advantages on your side.
When you contact a Transit Centre dealer, they can access up to 60 days of your vehicle health status, allowing them to provide the best advice, anticipate upcoming maintenance needs and reduce turnaround times.
Ford Service Pro
Ford Service Pro is Ford’s Commercial Vehicle Service Promise, committed to minimising downtime of your vehicle and expense to your business, at your convenience. Benefit from a suite of specialist capabilities including extended opening hours, same day inspection, while-you-wait express servicing and easy to access online service booking.
FORDLiive Centres
Key to keeping your commercial vehicle healthy, FORDLiive Centres harness the power of the wider Ford network and partnerships with Roadside Assistance Suppliers to support both our Customers and Dealers.
FORDLiive Centres connect our FORDLiive agents with our Transit Service Dealers in real-time with expertise, resources and vehicle health data to identify where assistance can be provided to resolve technical issues or expedite parts.
Other aftersales support
Ford accident repair centre
Ford-trained technicians repair your vehicle quickly and cost-effectively to meet the Ford Customer Repair Promise.
Fleet national pricing
If you run 25 or more vehicles, FNP can help you budget by showing you the recommended maximum prices for individual servicing and repair jobs.
Ford fleet service manager
An online solution that reduces your Service, Maintenance and Repair administration burden.
Fleet accident management
Available 24 hours a day, 7 days a week, 365 days a year, Ford Fleet Accident Management will provide you with a free service from the time you have an accident to the moment your vehicle is repaired and returned to you.
Roadside assistance
If one of your vehicles breaks down en route, the driver can call on our roadside repair, recovery and rescue service.
Ford warranties
Our comprehensive warranties cover you in the unlikely event that the vehicle requires repair due to a manufacturing defect, and includes free Ford Assistance.
- Keeping your fleet moving
- Other aftersales support