A Ford repairman using his phone while sitting in a Ford Transit

AFTERSALES SUPPORT

 

FORD MAKES TAKING CARE OF YOUR FLEET EASY.

KEEPING YOUR FLEET MOVING

man in high viz jacket in building site looking at his mobile phone with FordPass Pro

STAY AHEAD WITH SMART SUPPORT

Every customer of a connected commercial vehicle can now benefit from a range of smart features, that keeps their vehicles running at peak performance. Fleet Manager? Small business owner, who’s just getting started? Doesn’t matter – as a business customer you have all the advantages on your side.

When you contact a Transit Centre dealer, they can access up to 60 days of your vehicle health status, allowing them to provide the best advice, anticipate upcoming maintenance needs and reduce turnaround times.

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FORD SERVICE PRO

Ford Service Pro is Ford’s Commercial Vehicle Service Promise, committed to minimising downtime of your vehicle and expense to your business, at your convenience. Benefit from a suite of specialist capabilities including extended opening hours, same day inspection, while-you-wait express servicing and easy to access online service booking.

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FORDLiive Centres

FORDLIIVE CENTRES

Key to keeping your commercial vehicle healthy, FORDLiive Centres harness the power of the wider Ford network and partnerships with Roadside Assistance Suppliers to support both our Customers and Dealers.

FORDLiive Centres connect our FORDLiive agents with our Transit Service Dealers in real-time with expertise, resources and vehicle health data to identify where assistance can be provided to resolve technical issues or expedite parts.

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OTHER AFTERSALES SUPPORT

FORD ACCIDENT REPAIR CENTRE

Ford-trained technicians repair your vehicle quickly and cost-effectively to meet the Ford Customer Repair Promise.

Ford Accident Repair Centre

Ford technician repairing a car
A red Ford Mach-E parked in front of other Ford models

FLEET NATIONAL PRICING

If you run 25 or more vehicles, FNP can help you budget by showing you the recommended maximum prices for individual servicing and repair jobs.

Fleet National Pricing

FORD FLEET SERVICE MANAGER

An online solution that reduces your Service, Maintenance and Repair administration burden.

Ford Fleet Service Manager

Ford Fleet Service Manager
Ford repairman talking to a customer

FLEET ACCIDENT MANAGEMENT

Available 24 hours a day, 7 days a week, 365 days a year, Ford Fleet Accident Management will provide you with a free service from the time you have an accident to the moment your vehicle is repaired and returned to you..

Fleet Accident Management

ROADSIDE ASSISTANCE

If one of your vehicles breaks down en route, the driver can call on our roadside repair, recovery and rescue service.

Roadside Assistance

Ford Customer Service Representatives
Close shot of a Ford alloy wheel

FORD WARRANTIES

Our comprehensive warranties cover you in the unlikely event that the vehicle requires repair due to a manufacturing defect, and includes free Ford Assistance.

Learn More

Use our useful links below to find out more information