Smart Support - Part of FORDLiive
Wouldn’t it be good to know what lies ahead on the road? Our connected features help you to do the maintenance you need, at exactly the right moment.
Using real-time Vehicle Health Status with Service Notifications to help you plan. And Vehicle Health Alerts to ensure that any emerging vehicle health issues are clearly understood, so the right actions can be taken.
Smart support for medium & large fleet customers with more than 5 vehicles via Ford Telematics Essentials & Ford Telematics
Ford Telematics Essentials
Subscribe to complimentary Ford Telematics Essentials, providing Vehicle Health Status insights and Health Alerts. So, you can proactively manage the health of your fleet and reduce vehicle downtime. Available for Ford vehicles with an integrated modem.
Ford Telematics
Alternatively, you can enjoy a 3-month Free trial of our premium solution, Ford Telematics. In addition to Vehicle Health Status and Alerts it also offers; GPS Tracking, Fuel Monitoring and Driver Behaviour information. With these insights at your fingertips, you can optimise costs and maximise fleet productivity. Available for Ford vehicles with a modem or other brands with a partner third-party Plug-In Device.
Smart diagnostics - better data drives better service
Our priority is to get you back on the road as quickly and efficiently as possible.
Through the power of connected vehicles our Transit Centres and Commercial Vehicle authorised workshops are now able to view connected vehicle health data, before the Van arrives at the workshop. Just contact your dealer by phone and we give the best possible advice on scheduled maintenance, minimising customer cost.
Emergency Triage;:We start our diagnosis on breakdowns immediately to ensure that appropriate actions can be taken to maintain customer mobility.
We expedite repair events by improved preparation before the vehicle arrives and greater diagnostic capability.