Are there any charges for using AppLink?
No. If you have an AppLink compatible app on your compatible smartphone you won’t incur any additional charges from Ford.
What are the mobile data charges when using AppLink?
Standard data rates will apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred when driving in areas where you’re roaming out of a home network.
From time to time some data needs to be sent from AppLink to a backend server (e.g. VIN, SYNC module number, anonymous usage statistics and debugging information). These updates may take place automatically, which might result in some minimal charges.
Does AppLink affect how the App functions, or the speed of data connection?
No. If you experience a slow data connection on the phone when using applications away from your vehicle, or if the applications function poorly when away from your vehicle, you can expect the same performance when using AppLink. AppLink is just a gateway for compatible applications to connect to your vehicle; it does not improve or degrade performance or operation on your phone.
How does Ford SYNC with AppLink connect with the phones?
It’s easy: AppLink connects with Android via Bluetooth®, and with Apple iOS using a wired connection via the USB port.
Is my existing Ford SYNC with Emergency Assistance system compatible with AppLink?
As this system is enhanced, the original Ford SYNC hardware is not AppLink compatible and can’t be upgraded.
Who develops the apps for AppLink?
Applications will be developed by independent ‘App Partners’; using Ford’s software development toolkit. These App Partners must adhere to key Ford guidelines and requirements for AppLink-enabled apps.
Where are the apps available?
Approved AppLink applications are available for download directly from Apple App Store and Google Play Store. You'll also find a full list in the Ford App Catalogue.
How can I check which apps are compatible on my phone?
To see the compatible mobile applications installed on your phone, press Voice and say; “List mobile apps”. Apps, which are not running on iPhone or have never been started on Android, will not appear.
Can I make a call while using an app with Ford SYNC?
Yes. You can make a phone call while running an app by pressing the ‘Voice’ button and saying “Call <name of the contact>” or “Dial”, then the number.