We'd be sad to see you go, so if you're having issues or want to make any changes, get in touch and let us know. We'll do all we can to help.
You can contact Ford Customer Services on 02035644444 or through Live Chat when an operator becomes available.
If you do want to cancel your order, just log into your Ford Account, click the cancellation button and follow the on-screen instructions. Your reservation fee will be refunded within 7 days via your original payment method.
If you have a finance or lease application on your order, you will be unable to cancel your order online. You will need to talk to your dealer who will arrange the cancellation for you.
If your order is over 6 months old and your payment card has expired, we will refund your reservation fee manually and this will take up to 10 working days. This will be arranged by the CRC.