SMART SUPPORT - PART OF FORDLIIVE

Wouldn’t it be good to know what lies ahead on the road? Our connected features help you to do the maintenance you need, at exactly the right moment. 

Using real-time Vehicle Health Status with Service NotificationsTooltip to help you plan. And Vehicle Health Alerts to ensure that any emerging vehicle health issues are clearly understood, so the right actions can be taken.  

 

SMART SUPPORT FOR SMALL BUSINESS OWNERS VIA
FORDPASS PRO​

FordPass Pro

FORDPASS PRO. THE BUSINESS APP FOR CONNECTED VEHICLES

Whether you work with one business vehicle or manage up to five, FordPass Pro gives you the tools you need to help keep them healthy, secure, and running smoothly.​

Keep on top of maintenance, with access to key vehicle health information helping you to reduce vehicle downtime.

FordPass Pro app

CHECK YOUR VEHICLE HEALTH AT A GLANCE

Health Alerts bring any key issues to your attention with an early notification sent to your App when you need it. Receive alerts about: AdBlue, fuel and washer fluid levels, brake discs, tyre pressure, oil life. All key vehicle health information is shown in one place. Use the My Garage section of the app to switch between each of your vehicles to stay on top of their health. 

SMART SUPPORT FOR LARGE FLEET CUSTOMERS VIA
FORD TELEMATICS

Ford Telematics has been developed to help commercial fleet operators improve vehicle uptime, fleet productivity, fuel efficiency, and driver behaviour.

Fleet Managers can receive proactive Health notifications and vehicle service alerts, allowing them to plan and stay ahead. Uptime and productivity tools help fleet managers schedule services well in advance, avoiding costly and unexpected repairs, while reducing disruption to their operations.

These actionable insights lower the administrative burden on fleet professionals, providing them with more time to focus on their business.

 

Key Benefits at a glance:

• Monitor your fleet with GPS tracking and Geo-Fencing on a live map to maximise productivity

• Get live vehicle Health alerts to help plan and limit vehicle down time

• Set configurable reminders, so you never miss a service or inspection

• Monitor fuel usage and improve driving practices to increase efficiency

• Monitor driver behaviour and take action to improve driving style driver to lower potential risks

 

Find out more

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SMART DIAGNOSTICS - BETTER DATA DRIVES BETTER SERVICE

Smart Diagnostics

Our priority is to get you back on the road as quickly and efficiently as possible.

Through the power of connected vehicles our Transit Service Dealers are now able to view connected vehicle health data, before the Van arrives at the workshop. Just contact your dealer by phone and we give the best possible advice on scheduled maintenance, minimising customer cost.

Emergency Triage: We start our diagnosis on breakdowns urgently to ensure that appropriate actions can be taken to maintain customer mobility.

We expedite repair events by improved preparation before the vehicle arrives and greater diagnostic capability.