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  • How do I contact Ford Credit?

    You can contact us by telephone on 03457 125490*, and our contact details are also available here.

    Alternatively, request for one of our dedicated Customer Service agents to call you back.

    *Please have your account details ready. Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.Managing Your Ford Credit account online

    We recommend visiting www.ford.co.uk/myaccount where you can:
     

    • Request a settlement figure
    • Make a Debit Card Payment to your account
    • Update your contact details
    • Change your payment date
    • Download useful forms
    • Request assistance with your Ford Credit account.

    You can also manage your Ford Credit Account 24/7 via the FordPass app which offers you the ability to:
     

    • Request a settlement figure
    • Make a payment to your account
    • View when your next payment is due
    • See your contract information
    • Request assistance with your Ford Credit account

    Simply:

    1. Download the new FordPass app via the App Store or Google Play
    2. Once set up, select ‘Ford Credit’ on your dashboard
    3. Follow the step by step instructions provided to get registered

    Payment Difficulties

    If you are having problems with your payments, please call us as we may be able to help.

    Phone us

    Customer Services: 0345 7125759*

    Opening hours: Monday to Friday 9:00am to 5:15pm

    *Please have your account details ready. Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    Request a call from us

    If you're an existing Ford Credit customer, why not take advantage of our Call Back Request service. All you need to do is choose a time of your convenience, tell us what you wish to talk about, and a member of our dedicated Customer Services team will give you a call.

    Further information and advice on how to deal with payment problems can be found at the following independent sources:

    The Financial Conduct Authority: http://www.fca.org.uk/your-fca/documents/information-sheets/information-sheet-arrears

    The Government's Money Advice Service: https://www.moneyadviceservice.org.uk/en/categories/managing-debt

    I have a complaint. Who should I contact?

    If you are unhappy with, or have any concerns about the service you have been provided, then please let us know. Our aim is always to deal with your concerns straight away. However, even with the best of intentions, we recognise that this is not always possible. That's why we have an internal complaint handling procedure which fully complies with the requirements of the Financial Conduct Authority. 

    What will happen if you complain:

    • Your complaint will be acknowledged within five working days of receipt.
    • We aim to resolve all complaints within 8 weeks.
    • Once an assessment and full investigation of your concerns has been made, we will respond with a final decision.

    Most of our customers' concerns can be resolved quickly but occasionally more detailed enquiries are needed. If this is likely, we will contact you with an update and give you an expected date of response. 

    If you remain unhappy with the decision, you may write to the Customer Services Manager. If you are dissatisfied with our final decision, you can refer the matter to the Financial Ombudsman Service (FOS).

    The FOS will only consider your complaint if you have given us the opportunity to resolve it and you are a private finance account holder, a business with a group annual turnover of less than £1 million or a trustee of a trust with a net asset value of less than £1 million. Please follow the steps below. If, however, we do not resolve your complaint within 40 working days, the FOS will accept a direct referral.

    Following the complaint procedure does not affect your right to take legal action.

    Step 1 - Seek resolution by the Customer Relations Officer dealing with your query.

    If you are disappointed with any aspect of the handling of your account we would encourage you, in the first instance, to contact the Customer Services Department. You can write or telephone, whichever suits you, and ask your contact to review the problem.

    Step 2 - Refer your complaint to the Customer Services Manager.

    If you remain unhappy with the decision you receive, please write with full details including the complaint reference number and your agreement number to:

    Ford Credit
    Manchester Business Centre
    Number One
    1 Tony Wilson Place
    Manchester
    M15 4FN

    A review of the matter will then be carried out at a senior level and a final decision given.

    If you would like to see Ford Credit's complaint publication report, please click on the following link: Complaints Publication Report

  • Are your Business Vehicle finance products only available for new vehicles?

    No. Selected used Ford Business Vehicles are also available. Please speak to your Ford Dealer who will have full details.

    Which product is best for my business?

    Whether you’re a sole trader, partnership or limited company, we have a product to suit your needs. Simply use the Help me choose diagram and Product & Features table for more information. You should always seek independent advice when it comes to business finance.

    Will the interest rate change throughout my agreement?

    No. All our business finance products offer fixed rate agreements, so you'll know exactly what you'll be paying over the duration of the agreement.

    Do you charge any fees?

    There are no fees for Ford Contract Hire and Finance Lease. Our standard fees for Ford Acquire products are: £10 for the Finance Facility Fee and £10 for the Purchase Fee. However, these fees may vary dependent on Marketing Promotions available at the time.

    Are there any tax or VAT benefits when financing business vehicles?

    The tax and VAT benefits differ for each company and customers are advised to seek independent financial advice before making any decision about acquiring a vehicle for their business.

    Will I need a deposit?

    Ford Acquire: In general, there are no minimum deposit requirements. Occasionally certain Marketing Promotions may require minimum deposits for Ford Acquire products. VAT registered customers are required to put the VAT amount on the vehicle price down as a deposit.

    Ford Contract Hire and Finance Lease: Customers are required to make an initial payment, which is typically three monthly rentals plus VAT.

    Who owns the vehicle?

    Ford Acquire: Your business will own the vehicle once all paymentsTooltip and the Purchase Fee have been made.

    Ford Contract Hire: Ford Lease (the lessor) is the legal owner of the vehicle, however, the customer (the lessee) is responsible for any service, maintenance and repair costs (unless covered by an optional maintenance agreementTooltip) plus any additional costs such as parking fines, traffic violations or accident damage.

    Finance Lease: Ford Lease (the lessor) is the legal owner of the vehicle and the customer (the lessee) is the registered keeper of the vehicle.

    I'm interested. How do I find out more?

    You can download a brochure or view our current Ford Lease Promotions.

    Your Ford Dealer will be happy to explain these promotions and help you with any queries you may have.

  • Will the interest rate change throughout my agreement?

    No, Ford Credit offers fixed rate agreements, so you'll know exactly what you'll be paying from the outset over the term of the agreement.

    What is the Option to Purchase fee?

    Hire purchase and personal contract plan (PCP) agreements will include an option to purchase fee, which is payable should you wish to own the vehicle.

    Over what period can I take my Ford Acquire agreement?

    Repayment periods can be from 12 to 60 months.

    What is Ford Options and how does it work?

    Ford Options is our plan where your monthly payment is lower when compared to a Ford Acquire agreement of the same length and deposit. 

    For full details of how it works click here.

    What options do I have at the end of my Ford Options or Ford Options Cashplan agreement?

    At the end of both these plans your options are as follows:

    Renew: Choose another car

    If you would like to renew your Ford you can trade it in at your Ford Dealer or sell it privately if you prefer. You must settle your account, and then you may use any excess value over the Optional Final Payment can be used as a deposit towards your new Ford.

    Return: Hand the car back

    Your pre-agreed Optional Final Payment gives you protection against any unexpected fall in used car prices. If you would like to return your car, your Ford Dealer will complete a vehicle appraisal. As long as your car meets our fair wear and tear standards, is within the agreed mileage, and your account is up-to-date, there will be nothing further to pay. Additional charges will be made if you exceed the agreed mileage or if your car does not meet our fair wear and tear standards.

    Retain: Keep the car

    Ford Options also gives you the flexibility to own the car at the end of the agreement. All you need to do, assuming all payments have been made, is arrange payment of the Optional Final Payment.

    Click here to download an End of Contract Guidance booklet.

    When is my Optional Final Payment due?

    Your Optional Final Payment is due 30 days after your last regular instalment has been paid.

    What happens if I have not made a decision and my Optional Final Payment has become due?

    Please contact us on 03457 125490 immediately to discuss and advise us of your decision. Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    Alternatively, you can request a callback via our online Account Request Service by clicking here  

    Please click here to find out what options you have at the end of your Ford Options or Ford Options Cashplan agreement.

    I'd like to return my car at the end of my Ford Options/Ford Options Cashplan agreement. What do I need to do?

    Simply return your vehicle to your Ford Dealer, who will carry out an appraisal on your vehicle. So long as the vehicle meets our ‘fair wear and tear’ standards, and you are within your agreed mileage, you will have nothing further to pay. Your Wear and Tear guide, provided at the start of your agreement, will give you further information regarding fair wear and tear as well as the appraisal and return process.

    We advise you to book an appointment with your local Ford Dealer to arrange the completion of a vehicle appraisal form as part of your Hand Back process.

    Why is there a mileage restriction?

    The annual mileage is agreed depending on your individual requirements at the start of the finance agreement. It allows Ford Credit to allocate an Optional Final Payment to the vehicle, thereby calculating the monthly repayments.

    What happens after I've signed my finance agreement?

    Your Ford Dealer will give you a copy of your finance agreement and the original will then be sent to us for processing. Once we have set up your account, you will be sent a letter confirming that your agreement has been executed by us.

    Do I have to put down a deposit?

    In general Ford Credit does not have any minimum deposit requirements. Occasionally certain promotions may require minimum deposits, or in some circumstances we may require you to contribute a deposit. In these instances, your Ford Dealer will advise you of any deposit requirements.

    Why do I have to comprehensively insure my car?

    Comprehensively insuring your car protects you, Ford Credit and any other party involved in an accident. Should you write-off your car without comprehensive insurance you will still be liable to repay your loan. We offer a 5 star rated comprehensive insurance product through Ford Insure. Check out the features and benefits by clicking here.

    How do I find my nearest Ford Dealer?

    Click here to find your nearest Ford Dealer.

    Over what period can I take my Ford Options/Ford Options Cashplan agreement?

    Ford Options and Ford Options Cashplan agreements can be taken out over 24 or 36 month terms. Longer terms may be available, speak to your dealer for more information.

    What is Ford Options Cashplan and how does it work?

    Ford Options Cashplan is a variation of the Ford Options plan, and is ideal if you want to put down a large cash deposit and do not want to be tied to monthly instalments. A balloon payment is required if you wish to retain the vehicle at the end of your agreement.

    For full details of how it works click here.

  • Why should I take a loan with Ford Credit?

    Ford Credit has more than 50 years’ experience in the automotive sector. Since 1963, we’ve helped millions of Ford customers in the UK buy their vehicles by providing a range of finance products, whilst remaining commited to high levels of customer service and support.

    How do I obtain a finance quote?

    Within the Ford website you can configure the car you're interested in and then obtain a finance quote online for many of our new cars. Alternatively, you can click here to find your nearest Ford Dealer. If you haven't already seen Ford's great current promotions then please click here

    What does APR mean?

    APR stands for Annual Percentage Rate. When you borrow money on an agreement regulated by the Consumer Credit Act, lenders are required by law to quote this rate, which calculates the total amount of interest that will be paid over the whole term of the loan while taking into account any additional charges that the borrower has to pay. The APR allows you to compare the cost of finance from different lenders.

    Will I get the advertised rate?

    If you are accepted for finance with Ford Credit, the rate you will pay is the advertised rate for that car and is not affected by your personal circumstances.

    How old do I need to be to apply for a loan?

    You must be at least 18 years old to enter into a finance agreement under UK law.

    Do you need to know my salary or outgoings?

    Your Ford Dealer will discuss with you the affordability of the loan, and in some instances we will ask you for further information to support this if required. 

    You should not commit to a finance agreement unless you are confident that you can afford the payments throughout the term of the agreement and have no unforeseen reasons that would prevent you continuing to afford the agreement. 

    The personal details we need from you to be able to process your finance application include name, date of birth, contact and employment details and details of the bank account you would like us to set up the direct debit for. We will also need to know details of the vehicle you are purchasing, and the finance plan you have chosen. In some instances, we may require further information to support your finance application, in which case we will notify you via your Ford Dealer.

    How long will it take to process my finance application?

    In most cases, your Ford Dealer will be able to obtain an online decision from Ford Credit within minutes.

    Do you carry out a credit search?

    Yes, we will search your record at Experian Limited and they will keep details of our search. To obtain a copy of your Credit record, you can write to Experian Ltd, Consumer Help Service, PO Box 9000, Nottingham, NG80 7WP, go to www.experian.co.uk, or call them on 0844 481 8000. If you wish to obtain further information on how finance companies carry out credit scoring, the Finance and Leasing Association provide a consumer guide – you can find this at www.fla.org.uk.

    Over what period of time can I take my finance?

    We provide a variety of terms, from 12 to 60 months, dependent upon the finance plan you have chosen.

    Do you charge any fees?

    Our standard fees are: Finance Facility Fee £125 and Option to Purchase Fee £95. However, these fees may vary dependent on marketing promotions.

    How much can I borrow?

    Subject to satisfying our normal credit criteria, and taking into consideration the affordability of the loan we will lend up to the full amount of the vehicle being purchased, although in certain circumstances we may require you to contribute a deposit. The minimum amount that can be financed is £2,500 for New vehicles and and £1,500 for Used.

    What information do I need to provide to Ford Credit when applying for finance?

    In order to validate your identity, you will need to provide a full UK, or EU driving licence, with both photo-card and counterpart sections. In addition, a proof of address will be required – acceptable proofs of address are: a bank or credit card statement, utility or council tax bill, mortgage statement (all dated within the past three months). 

  • Do you provide my personal details to any other organisations?

    Ford Credit will not sell your details to an external organisation. For existing customers, please refer to your Ford Credit agreement for full details of our Data Protection policy and terms.

    How do I contact Ford Credit?

    You can contact us by telephone on 03457 125490*, and our contact details are also available here.

    Alternatively, request for one of our dedicated Customer Service agents to call you back.

    *Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    Can I take a payment holiday?

    We don't offer a payment holiday facility. Please contact us on 03457 125490 to discuss your personal circumstances. Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    Will I receive account statements?

    Statements of Account provide details of all payments you have made to date and the outstanding balance. You will receive an annual account statement from us through the post on the anniversary of your contract. You can also request an interim statement to be posted to you within the next 5 working days by calling us on 03457 125490. Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    Can I cancel my finance agreement?

    You will have 14 days to withdraw from a regulated finance agreement starting the day after you receive confirmation that the agreement has been executed by us.  You can notify us of your intention to withdraw from your finance contract by calling us on 03457 125490* or by post at the following address:

    Ford Credit
    Manchester Business Centre
    Number One
    1 Tony Wilson Place
    Manchester
    M15 4FN

    *Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    What happens if there is an accident and my vehicle is written off?

    We require for your protection and ours that your car is comprehensively insured at all times. In the event of an accident you should submit a claim to your insurer. Please note you must continue to pay normal monthly instalments pending determination of your claim. You will continue to be liable for any difference between the insurers settlement amount and the outstanding balance on your finance agreement.

    You can notify us of your insurance details via our online Account Request Service by clicking here.

    What happens if I can't meet my repayments?

    If your account becomes overdue our Customer Accounts department will contact you to discuss your personal circumstances. Or you can contact us on 03457 125759 to see how we can help.  Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    Depending on your situation, you may want to seek independent advice. For free, independent financial advice visit the Money Advice Service website.

    Can I transfer my agreement into another name?

    We are unable to transfer agreements into another person’s name, irrespective of their relationship to you. However, there are some circumstances where we would consider this, such as transfers between two limited companies.

    How can I update my personal or vehicle details?

    You can update us with changes to your details using our Account Request Service by clicking on the required link below.

    Personal details:

    •  Update your address 

    •  Update your telephone numbers

    •  Use this form to advise us of a name change

    Vehicle Details:

    Use this form to advise us of a new vehicle registration number

    How do I change the bank details I use to pay for my finance agreement?

    You can request to set up a New Direct Debit here or request a Standing Order mandate in the post here. Please note that Direct Debits must be in the name of the account holder.

    Can I change the day that my payment is due?

    You can request to move your monthly payment date to a more convenient date for you here.

    How can I request a copy of my finance account contract?

    Click here to order a copy of your finance agreement if your original has been lost.

    How do I request for a third party to be authorised to act on my behalf concerning my finance account?

    Send us this form to nominate someone to act on your behalf concerning your finance account. 

    How can I make a payment to my account?

    Click here to make a debit card payment to your account. We accept payments with the following cards: 

    • Maestro (formerly Switch)
    • MasterCard Debit
    • Visa Electron
    • Visa Debit
    • Delta

    There is no charge for making a payment by Debit Card and all payments made are secure.

    I have the finance but do I have to be the registered keeper of the vehicle?

    The account holder of the finance agreement must be the registered keeper of the vehicle and also be fully comprehensively insured. 

  • Can I settle my loan before the end of the agreement? 

    Yes, you can settle your account at any time once your account has been set up.

    You can request a settlement quotation on your finance account by clicking here.

    Alternatively please call us on 03457 125490. Please have your account details ready  Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    You can also request a settlement figure via the FordPass App.

    Simply:

    1. Download the new FordPass app via the App Store or Google Play

    2. Once set up, select ‘Ford Credit’ on your dashboard

    3. Follow the step by step instructions provided to get registered

    Can I settle my agreement in part? 

    If you contract was executed on or after June 11th 2010, you will be entitled to partially settle your agreement at any time, providing you give us notice. Please call 03457 125490 if you wish to partially settle your agreement. Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    Are there any penalties for settling my agreement fully or in part?

    Ford Credit settlement figures are calculated according to the Consumer Credit Act for regulated agreements.

  • How do I get a quote?

    Simply click here to receive a quote. If you have already requested an online quote in the last 30 days you can retrieve it using the unique number that was provided to you. Alternatively, call our UK Customer Service Team today on 0344 693 6730 for a quote. Our lines are open 8am - 8pm Monday to Friday and 9am - 4pm Saturday. Calls to 0344 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    What is Ford Insure 7 Day Driveaway cover?

    When you buy a new or pre-owned Ford vehicle from a Ford Dealer you may be entitled to 7 Day Driveaway cover (subject to eligibility), which means you don’t have to worry about setting up new insurance or changing your existing insurance policy straight away. To activate please speak to your Dealer, who will provide you with further information.

    I have a query about my Ford Insure policy. How can I contact you?

    Simply call our UK Customer Service Team on 0344 693 6730 who will be happy to answer any queries regarding your policy. Our lines are open 8am - 8pm Monday to Friday and 9am - 4pm Saturday. Calls to 0344 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    Is my car covered in Europe?

    The policy provides the minimum cover you need by law annually to drive within Europe. It will also provide you with up to 90 days European cover as standard with your annual Ford Insure policy.Tooltip

    How do I make a claim?

    Annual Insurance – if you need to make a claim or follow up on an existing claim, please refer to your policy schedule for the claims phone number. We use a panel of underwriters so claims phone numbers may differ.

    7 Day Driveaway- if you need to make a claim or follow up on an existing claim, please refer to your policy document for the claims phone number.

    Do you provide a replacement vehicle?

    No matter who is to blame for the accident that keeps your car off the road, if your car can be repaired by a Ford Accident Repair Centre, they will provide you with use of a small replacement vehicle while your vehicle is being repaired for an insured event.

    How quickly can you repair my vehicle?

    This will vary depending on your personal situation and the extent of damage to your vehicle.

    Will genuine Ford parts be used in any repairs?

    Yes, if your Ford vehicle is involved in an accident, your car can be repaired by a Ford-trained technician in a Ford Accident Repair Centre using genuine parts. All repairs are guaranteed for 5 years.

    Is my satellite navigation equipment covered?

    We will pay the cost of replacement should there be loss of, or damage to, audio, communication, navigational, or in-car entertainment equipment if it is standard equipment or a manufacturer fitted optional extra for your car when built. Otherwise cover is limited to £750 for loss of, or damage to such items. The equipment must be permanently and securely fitted to Your Car and operated by Your Car's electrical system only.

    What happens if I have an accident late at night?

    Our claims helpline is available 24 hours a day, 7 days a week to help you.

    How do I make a complaint about my Ford Insure policy?

    Our customer complaints procedure

    At Ford Insure, our aim is to get everything right, first time, every time. If a mistake is made we aim to put it right quickly. To start the process of reporting a complaint all you need to do is phone, e-mail or write to the contact details below:

    Telephone:    0344 693 6730

    Calls to 0344 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    e-mail:          customer.relations@ford-insure.co.uk

    Write to:       Ford Insure, Europa House, Midland Way, Thornbury, Bristol, BS35 2JX

    Once your complaint has been received it will be treated with the highest importance.

    What happens next?

    Within five working days we will:

    • Write or e-mail you to confirm that we've received your complaint
    • Try to deal with your complaint straight away, but if we need to investigate further in order to resolve the problem:

    Within four weeks we aim to:

    • Give you our Final Response to the complaint, with all the reasons for the actions or decisions, along with details of the Financial Ombudsman Service; OR
    • Explain why it is not yet possible to give you our Final Response, and let you know when we will be ready to do so.

    We hope that our response will not exceed eight weeks but should it do so, we will explain why it has not been possible to give you our Final Response, and let you know when we will be ready to do so. At this point we will also advise you of your rights under the Financial Ombudsman Service.

     

    FCE Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 204469. FCE Bank plc acts as an insurance introducer in relation to Ford Insure. In relation to this same product, Ford Motor Company Limited is an appointed representative of FCE Bank plc. FCE Bank plc (registered in England with company number 0772784) Registered office: Central Office, Eagle Way, Brentwood, Essex CM13 3AR.

    Ford Insure is sold and administered by Europa Group Limited which is authorised and regulated by the Financial Conduct Authority.

    Ford Insure 7 Day Driveaway Insurance is underwritten by Allianz Insurance plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

    INS2017/031 Exp 09/02/2018

  • How do I get a quote?

    You can get a quote by visiting your Financial Conduct Authority (FCA) authorised participating Ford Dealer.

    Who would be my Insurer/Administrator?

    AmTrust Europe Limited is the insurer of Ford Asset Protection. Car Care Plan Limited (a wholly owned subsidiary of AmTrust Europe Limited) is the administrator of Ford Asset Protection.

    How do I make a claim?

    You must contact the Ford Asset Protection Administrator, Car Care Plan, on telephone number 0344 573 8107, in order to register your claim prior to agreeing any settlement offer from your motor insurer or from a third party through an accident management company. Calls to 0344 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

    Can I cancel the policy? 

    You have a right to cancel the policy provided you inform the Administrator. If you inform the Administrator within 30 days from the start date of the policy a full refund of any premiums paid will be given provided no claims are known or reported. If you inform the Administrator after 30 days from the start date of the policy a pro rata refund of any premium paid will be given provided no claims are known or reported. If you need to cancel your policy, please contact Car Care Plan Limited, telephone number 0344 573 8107. Calls to 0344 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded. PLEASE NOTE: all cancellations made after 30 days from the start date are subject to a £20.00 Administration charge, which will be deducted from any pro rata refund due.

    I have a query about my Ford Asset Protection policy. How can I contact you?

    If you have a query on your Ford Asset Protection policy then please contact Car Care Plan on telephone number 0344 573 8107.

    Calls to 0344 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

  • Ford Credit is a trading Style of FCE Bank plc. Registered in England: No 772784. Registered Office: Central Office, Eagle Way, Brentwood, Essex, CM13 3AR. FCE Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under firm reference number 204469.

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