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FORD SERVICE

Ford Service ensures you can get the most out of your maintenance needs to maximise convenience.

That’s why we’ve made sure every step of your servicing journey can be fitted around your time, from our quick and easy Online Service Booking tool, to Collection and Delivery and an easier way to pay online or over the phone.  Our range of services are designed to put you first, whilst ensuring your vehicle is kept in the very best condition.

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Online Service Bookings 

Book your next Ford Service the quick and easy way in 5 simple steps with our Online Service Booking tool. Make sure you stay connected online or via the FordPass app by registering your Ford Account today.

Collection & Delivery

Does your Ford need a service or MOT, but you’d prefer to stay at home? Don’t worry, we’ll come to you. Simply book your appointment online and select Collection and Delivery, and we’ll do the rest. The service includes a free Ford Video Check* on page, so you can see what your technician sees, and you can even pay remotely, meaning you don’t have to leave the comfort of your own home. Please note your dealer will need to confirm your date and time first, as lead times may be longer with this service.Tooltip

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Ford mechanic doing a video check

Ford Video Check

See what your Technician sees with a Ford Video Check* on page, a free visual report available with all service and repair work sent straight to your phone.

You’ll also receive a 30-point electronic report of your vehicle’s health, as well as a competitive estimate upfront for any work recommended by our Ford-trained technicians.

Ford Mobile Service 

Ford Mobile Service is the manufacturer-first opportunity to have your vehicle serviced and maintained at a location that suits you. Available at participating dealers only.

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Ford Service van
MicronAir® Protect Air Filter 

MicronAir® Protect Air Filter

Ford micronAir® proTect Cabin Filter helps cleanse the air inside your Ford, providing antibacterial surface protection against 99.9% of allergens such as bacteria and fungal sporesTooltip. Ask your dealer for more information.

Ford Care Code

Whether you need to get your Ford in for a service, or you’re looking for a new vehicle, we’re here to get you back on the road as safely as possible. So, we’ve introduced the Ford Care Code – a comprehensive range of measures that includes social distancing in dealerships, the use of PPE, vehicle sanitisation and more.

Ford Care Code
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Ford Scheduled Service

Having your car or commercial vehicle serviced in line with our scheduled service recommendations ensures the details are recorded in your vehicle Service Portfolio or in the Ford Digital Service Record system, minimising the risks of major repair expenses and enhancing its resale value.

Our Ford scheduled services are specifically tailored to your vehicle type, engine and transmission based on mileage and age, carried out by our Ford-trained technicians using genuine Ford Parts.

Ford Essential Service

One Service, one price. Our Ford Essential Service is a comprehensive service designed specifically for older Ford cars and commercial vehicles regardless of model, carried out by our Ford-trained technicians using Ford Motorcraft parts.

Our Ford Essential Service provides the essential maintenance and checks, including oil and filter replacement, and provides an alternative servicing option outside the Ford service schedule recommendations for only £169 RRP at participating dealers.

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Two servicemen with customer

Service & Maintenance Plans

Our comprehensive range of Ford Protect Service & Maintenance Plans are designed to help you budget for the cost of servicing your vehicle, meaning owning your Ford has never been so easy and convenient, What’s more, you plan can be transferred to the new owner should you decide to sell the vehicle on.

Ford Service Activated Assistance

Every new Ford vehicle comes with 12 months UK & European Roadside Assistance from the date of registration. This can be extended for a further 12 months, or until your next service is due, when your vehicle has a Scheduled Service or Convenience Check at a participating Ford Dealer.** on page

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Ford Assistance
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Ford Accident Management

Get expert advice on vehicle recoveries, repairs and courtesy cars with our accident advice service, free for all Ford customers: 0203 564 4444

Ford One Call

Access all of our Ford Services 24/7, all with one number: 0203 564 4444.
Including roadside assistance, accident management and our customer relationship centre.

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Ford Pass App

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  • *Ford Video Check is a 30-point, visual only inspection. Your participating Ford Dealer may recommend that certain essential work be carried out on the grounds of safety before you drive your vehicle. Decision of the participating Ford Dealer is binding and final in all matters. Contact your local Ford Dealer for more information.

    **Ford Roadside Assistance is only available at participating dealers with a Ford Scheduled Service or Convenience Check. Ford Roadside Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service for 12 months, or until the next service is due, whichever comes first. Includes European service for Roadside Assistance and Repair and towing to a Ford dealer - see terms and conditions for countries covered. Ford Roadside Assistance applies to the serviced vehicle only.

    Ford Accident Management
    Ford Accident Management is provided on behalf of Ford Motor Company Limited by WRC Ltd. Company Registration No - 07768048 Registered in England and Wales. Registered Office: The Deep Business Centre, Tower Street, Hull, HU1 4BG.

 

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