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UK and European Roadside Assistance with a Ford Service

If you take your Ford to be serviced at a participating Ford Dealer you will receive UK and European Roadside Assistance valid from the date of service for 12 months, or until the next service is due, whichever comes first. Plus expert service from a Ford trained technician using specialist Ford tools and quality Ford parts.

Find out more about the benefits of having a Ford Service

Ford Service Assistance 

UK and European Roadside Assistance is offered with a Ford Scheduled Service at participating Ford dealers, valid from the date of service for 12 months, or until the next service is due, whichever comes first. If you do break down you'll get:

  • Friendly, skilled roadside help in the UK and Europe
  • Assistance if you break down at home
  • Alternative transport, replacement vehicle or overnight accommodation if your car can’t be repaired on the spot
  • Recovery including caravans and trailers
  • Ford Roadside AssistanceFord Roadside Assistance is available 24 hours a day, all year round with just one phone call.

How does it work?

If your vehicle breaks down, simply call us and we’ll get someone out to you as fast as we can. If we’re unable to fix the problem there and then, we can help you in other ways such as providing a replacement vehicle, organising costs for alternative travel to your destination or even covering hotel accommodation for you and your passengers. If you break down in Europe and we’re unable to fix your vehicle, we can arrange for it to be sent to one UK address (for example: home, work, or a Ford dealer). Ford Service Assistance is available 24 hours a day, all year round, with just one phone call, wherever you are in Europe.Tooltip

Participating Dealer List (PDF 92kB)  

 

From the UK
Tel: 0203 564 4444

From abroad
Tel: 00800 88 77 66 11 or +33 426 298781

 

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  DIRECTIONS

  DEALER DETAILS

  • UK & European Roadside assistance is available at participating dealers only.

    Contact your local Ford Dealer to find out if they are participating in this offer.

  • Promotion applies to Ford retail, Privilege and Ambassador customers owning a Ford car or commercial vehicle excluding fleet, having a Ford Scheduled Service completed at participating dealers only and cannot be taken in conjunction with any other promotion.

    Ford Service Assistance is available at participating dealers only for Ford cars and commercial vehicles regardless of age or mileage and is valid from the date of service for 12 months, or until the next service is due, whichever comes first. Includes European and UK mainland roadside assistance and repair and towing to a Ford Dealer - see full terms and conditions in the PDF below, for countries covered. Ford UK and European Roadside Assistance applies to the serviced vehicle only. If you already have personal membership cover please contact your roadside assistance provider to discuss options available to you, e.g. policy suspension. 

    Limited assistance
    For taxis, rental cars, ambulances and driving school cars the service is limited to roadside assistance repair or towage to the nearest Ford authorised dealer. 

    Download full Terms & Conditions

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