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Contact Us


Answering your questions about Ford Credit

By Telephone

Account Services
0345 712 5490*

Opening Hours
Monday to Friday 9:00am to 5:15pm
Saturday 9:00am to 1:00pm

*Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.

Email Us

Send us your questions and a Ford Credit representative will respond by secure email by the end of the next business day. Our opening hours are 9:00am to 5:15pm weekdays

By Post

Ford Credit
Manchester Business Centre
Number One
1 Tony Wilson Place
M15 4FN

Request a call from us

If you're an existing Ford Credit customer, why not take advantage of our Call Back Request service. All you need to do is choose a time of your convenience, tell us what you wish to talk about, and a member of our dedicated Account Services team will give you a call.


The answers to our most frequently asked questions.

Need to make a complaint?

Our goal is to provide excellent service but recognise occasionally things go wrong and you may need to contact us. Find out how here