The Amazon Alexa Built-in interface on the SYNC 4 screen of the Mustang Mach-E.

Now you’re talking! Customers in Europe get Amazon Alexa Built-in

Customers in Europe can now access Amazon Alexa through Alexa Built-in, which allows users to ask questions or issue commands directly from inside the vehicle without needing a smartphone.Seven European markets Drivers need to activate FordPass Connect For example, Alexa Built-in makes it easy for drivers to get their morning news and traffic updates on the way to work – or to remotely manage the temperature at home to help keep energy bills down.


Alexa Built-in is among a number of features being delivered over-the-air via Software Updates for the wide range of vehicles equipped with SYNC 4 communication and entertainment systems.Ford guidance is to not drive while distracted These include both the Ford Mustang Mach-E and Ford Mustang Mach-E GT, Focus and Focus ST.
Alexa Built-in will also be integrated during production to select vehicles that will be available to customers in Europe this year. These include the Ford Mustang Mach-E, Ford Mustang Mach-E GT and Focus.

The Amazon Alexa Built-in interface on the SYNC 4 screen showing “Ask Alexa”.

Amazon Alexa Built-in

We will offer complimentary connectivity to key Alexa features.Access to Alexa requires an Amazon account Designed to be an extension of the Alexa experience at home, with Alexa Built-in drivers will be able to:

  • Entertainment: check the weather, ask Alexa to tell a joke or for fun facts.
  • Productivity: make phone calls, add items to shopping lists and review calendars.
  • Vehicle controls: set the cabin temperature or request navigation to a destination.
  • Smart home: remotely control eligible smart home devices like smart thermostats.Certain Alexa functionality is dependent on smart home technology

Drivers also have the option to access Ford Streaming which enables unlimited audio streaming, as well as news updates and the ability to play games via Alexa. A 90‑day complimentary trial enables drivers to listen to music, podcasts, and audiobooks on Alexa-compatible platforms.The one-year eligibility period starts on the date of installation These include Amazon Music, Audible, Kindle, as well as third party services to which customers may already subscribe.Further subscriptions may be required

The SYNC 4 touchscreen showing navigation results as requested to Alexa.


Twice the fun
The latest Software Updates also bring dual phone pairing to customers so that no one needs to fight over who gets to pair their phone with the SYNC 4 system. Drivers can also quickly switch between the two – perfect for gaining access to both work and personal phones. Dual phone pairing is available on the Ford Mustang Mach-E, Ford Mustang Mach-E GT, Focus and Focus ST, Transit and E-Transit.Android Auto or Apple CarPlay

Keep cool (or stay warm) more easily
We’ve made it easier to manage the cabin temperature settings via the SYNC screen. Design updates make it easier to see and adjust the cabin temperature.

No reason to be bored
The latest upgrade includes a range of games to keep Mustang Mach-E customers amused when the vehicle is charging or stationary. These include sudoku, jigsaw puzzles, and driving game Lane Change.