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Service Parts Warranty

Ford genuine branded (incl. Motorcraft) parts are provided with parts warranty as detailed in the table below. The parts warranty start date is the date on which the part was purchased from the Ford parts retailer.

When a customer makes a part warranty claim the original invoice must be provided as proof of purchase. The authorised dealer must retain a copy of the original part purchase invoice. The authorised dealer must also ascertain an estimation of the distance covered whilst the part was in service.

Where a part is purchased and subsequently fails (due to a clear manufacturing or material defect), only the cost of renewing the part is covered. No payment will be made towards the cost of labour, except where a customer returns the vehicle to a Ford authorised dealer for repair, in these cases parts and labour costs will be covered.

Ford is not responsible for covering the failure of authorised dealer supplied parts where such failure, in Ford's opinion has been caused by installation which does not follow Ford's repair instructions.

No costs will be met for any consequential damage which is not directly related to the failure of a part.

The following table identifies the warranty terms for parts purchased from an authorised dealer:

Part Duration
All parts, other than those noted below. 12 months/unlimited distance.
Scheduled maintenance items (Incl. Timing belt). 12 months or next due scheduled replacement, whichever occurs first.
Alarms, clutch assemblies, economy exhausts and shock absorbers. 24 months/unlimited distance.
Original equipment exhausts [including catalytic converters and coated DPF (coated lifetime converter)], Batteries, Ignition lead sets. 36 months/unlimited distance.
Sheet metal/body panels. 6 years/unlimited distance.

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