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Recall

How Do I Know if I Have a Recall on My Ford Vehicle?

To determine if your Ford vehicle has a recall:

  1. Go to www.etis.ford.com
  2. Select Vehicle at the top
  3. Enter your Ford VIN (Vehicle Identification Number)
    • Your VIN is a 17 digit number found on a metal tag affixed to the driver's side of the dashboard, close to the windshield. The tag is visible from the outside of the vehicle.  It is also located on the label along the inside of the driver’s side door or in your vehicle documentation (V5).
  4. If your vehicle has a recall, it will appear on the Vehicle Summary tab in the Outstanding Field Service Actions box.

How to find out about a safety recall via Ford Account

If a safety recall notice is issued for your vehicle, your Ford Account will display an alert on its dashboard. It will be a prominent notification on the My Vehicle tile. Click on the tile to find out more information about the issue and book a service with your local Ford dealer to resolve the problem.

You will always receive a letter from Ford about any recall. But the Ford Account will show the alert as soon as it's released, potentially allowing you to take action sooner. You can book an online service through Ford Account too. 

Log in to Ford Account now and make managing your Ford easier than ever.

 

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