How do I Return my Car at the End of Ford Options Agreement?
If you are planning to return your vehicle when your Ford Options agreement comes to an end, this guide explains the process and what you can expect.
Initiate Your Return
To arrange vehicle inspection and collection, contact any Ford dealer at least 10 working days before your Optional Final Payment is due. The process from contact to collection typically takes 2 to 3 weeks.
Vehicle Collection Details
Inspection and collection are from a mainland UK address. Ensure the vehicle has a valid MOT (if applicable) and insurance until collected.
Please do not leave the vehicle at the dealership unless under exceptional circumstances and you have prior confirmation to do so from Ford Credit.
What to Include With Your Return
To help avoid potential charges, you must return the vehicle with the following items:
- MOT certificate (if your car is 3 years old or more)
- V5 Vehicle Registration Document (also known as logbook)
- Service History (if available)
- All accessories, such as spare keys, charging cables, locking wheel nut, parcel shelf, etc.
Note: Remember to remove all personal items from the vehicle before collection.
Avoiding Extra Charges
No additional costs apply if:
- Your vehicle is within the agreed mileage limit.
- Your vehicle meets our 'Fair Wear and Tear Standards’ (details available here or via Ford Credit Account Manager). These Standards were also provided to you with the Key Points Document when you signed up for your agreement.
- Your account is fully up to date.
- All required documents and accessories are returned.
Costs may apply if you exceed the agreed mileage, or the vehicle does not meet our Fair Wear and Tear Standards.
Final Charges Notification
After inspection and collection, Ford Credit will send you a final written notification detailing any charges. Please wait for this official notification, as immediate post-inspection figures may not include VAT.
