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Ford Credit: Required Salary & Outgoings Information

Customers wishing to contact Ford Credit during Covid-19:

If you wish to discuss your Ford Credit account, the best way to contact us is via our Contact Request Form. Please click here to access it directly and we will get back to you as soon as possible. Please note that due to the high volume of emails, we are processing requests slower than usual. Thank you for your patience during these challenging times.


Your Ford dealer will discuss with you the affordability of the loan, and in some instances we will ask you for further information to support this if required.

You should not commit to a finance agreement unless you are confident that you can afford the payments throughout the term of the agreement and have no unforeseen reasons that would prevent you continuing to afford the agreement.  For more information visit the Money Worries section.

The personal details we need from you to be able to process your finance application include name, date of birth, contact and employment details and details of the bank account you would like us to set up the direct debit for.  We will also need to know details of the vehicle you are purchasing and the finance plan you have chosen.  In some instances we may require further information to support your finance application.  If this is the case we will notify you via your Ford dealer or by email if you are an Online customer.


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