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Contacting Ford Motor Company

Your local dealership is your best source for assistance with your sales or ownership experience. If your inquiry or concern remains unresolved after working with your Sales Representative or Service Advisor, please contact either the Sales or the Service Manager at the dealership.

You can contact Ford Motor Company by phone on 020 3564 4444 or email our Customer Relationship Centre at

Opening hours for the Customer Relationship Centre are as follows:

Monday to Friday  08:00 - 18:30

Postal Address for the CRC:

Ford Customer Relationship Centre
Royal Oak Way South
NN11 8NT

To contact the Comercial Vehicle Service Centre call 020 3564 4444 or email at

Opening Hours for the CV Service Centre are as follows:

Monday to Friday  08:00 – 18:30

Saturday   09:00 – 17:00

Postal Address for the CV&FSC:

CV Service Centre
Ford Motor Company Ltd
15/1B - B04
Dunton Campus
Arterial Road
SS15 6EE

Further contact details including those for other Ford Motor Company Departments can be found here.


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