How do I contact a Ford Guide using the FordPass™* App?
Get one-on-one help from a friendly Guide. Our team of FordPass experts are available via phone or live chat to answer any FordPass questions you may have.
To contact a Guide:
- Navigate to the Account menu.
- Select Help.
- Tap on one of the following buttons:
Note: Self-help content is available as well to help answer your FordPass questions when Guides are not available. You can select CHANGE for a full list view of app topics or search using the How can we help you field.
*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.