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Why does my vehicle show Transport Mode when using FordPass®*?

During shipment from the factory, a vehicle is put in a partially activate state called Transport Mode. While in this state a vehicle's FordPass Connect™** modem cannot be activated. 

If your vehicle is showing under Transport Mode, use the steps below complete your vehicle activation:

  1. Access your vehicle.
  2. Turn your vehicle On and leave it in Park.
  3. On your in-vehicle SYNC® screen, tap Settings
  4. Select FordPass Connect
  5. Tap Connectivity Settings.
  6. Turn On the slider for Send vehicle data
  7. Accept the consent prompt. 
  8. Ensure vehicle data sharing is enabled. 
  9. Perform an ignition cycle. 
  10. In the FordPass App, navigate to the Home landing screen.
  11. Select Activate Vehicle
  12. Accept the prompt that appears on your in-vehicle SYNC screen. 

*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.

**FordPass Connect enables connected services and is available on selected vehicles or vehicles with navigation. FordPass Connect will be enabled at time of vehicle delivery. You may choose to opt in/out of certain data sharing. Data coverage and service is not available everywhere. Data rates may be incurred. FordPass and Connected Car Privacy Policies apply, available on your local Ford website. 

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