Shop FordBusiness CustomerVans & Pickups

Why is my authorisation request blocked in FordPass®*?

If you requested authorisation for remote command access five times and each one was denied, you will receive a message advising your request is blocked. There is a 24-hour wait from the last attempt before you can try again. 

Contact a Guide using the Account > Help options in FordPass if you need additional assistance.

Additional Information

How do I request vehicle authorisation?


*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.

Ford.co.uk uses cookies and similar technologies on this website to improve your online experience and to show tailored advertising to you.

You can manage cookies at any time on the Manage Cookie Settings page but this may limit or prevent use of certain features on the website.

Please see the website Privacy and Cookie Policy for further information.