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Why does my modem activation status show as unavailable in FordPass®*?

If a previous owner or current user has a pending activation status, and you select to activate your vehicle, you will receive a pop-up in FordPass advising activation is Currently Unavailable.

In order to activate your account, the current activation request has to be completed first. 

If you are the vehicle owner, you can perform a FordPass Connect Reset to remove any previous users, all their data, and in-vehicle settings. 

If you experience additional issues, select to contact a Guide for more support.

Additional Information 

How do I approve secondary user modem requests?
How do I request access to an activated vehicle?

*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply. uses cookies and similar technologies on this website to improve your online experience and to show tailored advertising to you.

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