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What are my Ford Customer Connectivity Settings (CCS)?

CCS allows your vehicle’s modem to communicate via the cloud with the FordPass®* App. If any CCS options are disabled, FordPass is not able to use the feature and displays an error message advising Please enable in-vehicle connectivity Settings to access the feature.

Select your SYNC®** system to view your Connectivity Settings.

SYNC 3

When you activate your FordPass® Connect*** modem, the following Connectivity Settings are available:

  • Vehicle Connectivity 
  • Location
  • Veh. data & remote ctrl
  • Live Traffic

SYNC 4 and SYNC 4A

When Vehicle Connectivity is enabled, everything under Privacy Settings is turned On (toggled to the right).

  • Vehicle Connectivity 
  • Share Vehicle Data
  • Share Vehicle Location
  • Share Vehicle Driving Data
  • Share Vehicle Analytics
  • Speech Recognition Feedback

Additional Information

How do I change my Connectivity Settings?


*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

***FordPass Connect enables connected services and is available on selected vehicles or vehicles with navigation. FordPass Connect will be enabled at time of vehicle delivery. You may choose to opt in/out of certain data sharing. Data coverage and service is not available everywhere. Data rates may be incurred. FordPass and Connected Car Privacy Policies apply, available on your local Ford website.

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