FordPass®* Oil Life Service Reminder Feature
Important: This is not a standard feature for all vehicles and the following pre-conditions must be met:
- You must have a vehicle added to FordPass.
- Your vehicle must support the Intelligent Oil Life Monitor feature within the instrument cluster.
Your vehicle must be equipped with the FordPass® Connect** 4G modem.
Your vehicle must have been driven for more than 150 trips in the past 30 days with at least one trip in the past three days.
Your driving behaviours point to a predictable pattern of miles driven/vehicle usage.
Oil Life Frequently Asked Questions (FAQs)
What is the Oil Life Service Reminder feature?
The oil life service reminder feature is designed to provide vehicle owners a better understanding of when your vehicle will require an oil change. The Intelligent Oil Life Monitor calculates a percentage of oil life remaining (from 100% to 0%) and takes into account items such as engine temperatures, idling, towing and other driving habits.
Note: If your vehicle idles significantly, the intelligent oil life monitor may alert you to change the oil at 7 months/4,000 mi. After the oil change is confirmed, the estimates provided will be for 7 months/4000 mi. Likewise, if your vehicle is driven more than 10,000 mi/16,000 km within a shorter timeframe, the estimates will not reflect one year, but will reflect 10,000 mi/16,000 km.
What benefit does the Oil Life Service Reminder provide?
Ford recognises the value of keeping your vehicle maintained. This feature was designed to provide vehicle owners with relevant notifications to maintain your vehicle. Ford added in the ability to understand when vehicle maintenance is due with respect to time and miles to assist our customers with scheduling services when needed. Not leveraging the Intelligent Oil Life Monitor or the Oil Life Service Reminder, you may be changing the oil too often or not often enough.
What is the difference between Oil Life, Oil Life Service Reminders and Oil Life Service Reminder Estimates?
- Oil life (Intelligent Oil Life Monitor) - is the percentage (%) of oil life remaining.
- Oil Life Service Reminders - are the alerts/notifications to you to service your vehicle.
- Oil Life Service Reminder Estimates - is the estimated due date/distance remaining until service is due.
Do all vehicles support the Oil Life Service Reminder?
Vehicles that do not support an Intelligent Oil Life Monitor within the instrument cluster will not have the oil life service reminder.
What are the Oil Life Service Reminder notification types?
The oil life service reminder is comprised of the following notifications:
- If an oil life service reminder estimate is available and the estimated due date is within 30 days, you will receive a Time to Plan notification. The estimated due date and distance remaining will be displayed.
- Once your vehicle’s oil life remaining is at 5%, you will receive a notification to Change Engine Oil Soon.
- Once your vehicle’s oil life remaining is at 0%, you will receive a notification to Change Engine Oil Now. At this point, the estimated service date is set to the date the vehicle reached 0% and the distance remaining is set to 0 mi/km.
- If an oil life service reminder estimate is available and the oil life remaining stays at 0% for three days or is driven more than 500 mi/800 km, you will receive a notification for Past Due.
Is there a driving distance requirement to receive oil life estimates?
In order to receive the estimated due date and distance remaining, your vehicle must have been driven for 150 trips with at least one trip in the past three days for the driving pattern to be detected and the estimates to be considered valid. If the driving pattern is not predictable, the service estimates will not be displayed.
What must a new customer do to enable the Oil Life Service Reminders?
If you have FordPass Connect enabled on your vehicle and mobile device, no additional setup is required. (It is recommended to update to the latest version of the FordPass application).
Is there ever a time where the Oil Life Service Reminders or Estimates would not be available?
There are situations where your vehicle is not connected to Ford due to poor reception and therefore, the oil life service reminder would not appear or be delayed. In addition, there are conditions where the service estimates may not be displayed. This would occur when your vehicle is brand new, your vehicle has not been driven for more than three days, or the driving pattern has varied significantly from previous vehicle usage. The service estimates will be provided when available.
How can the Oil Life Service Reminder be reset?
The Oil Life Service Reminder and estimate reset process is the same as resetting the Intelligent Oil Life Monitor within the vehicle. For vehicles that receive service reminder estimates, in most cases, your vehicle must be operated for one trip/drive cycle following the Intelligent Oil Life Monitor reset before the oil life remaining and the oil life service estimates reflects the reset. Please do not prematurely attempt to reset the Intelligent Oil Life Monitor if the FordPass display is not updated. Consult your vehicle's owner guide for procedures on how to reset the Intelligent Oil Life Monitor.
How long will it take the Oil Life Reset to be represented within FordPass?
If your vehicle is equipped with a 4G modem, it may require that your vehicle be operated for one trip/drive cycle that is more than one km following the Intelligent Oil Life Monitor reset before the oil life service reminder and estimates reflect the reset. This may cause the oil life display in FordPass to differ from the in-vehicle display for a short period. This is done to ensure that an actual oil life reset has been performed.
If your Intelligent Oil Life Monitor was prematurely reset, was not accurately reset at an oil change, or was rendered inoperative, the system reverts to a 6-month/5,000-mile oil service interval.
*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.
**FordPass Connect enables connected services and is available on selected vehicles or vehicles with navigation. FordPass Connect will be enabled at time of vehicle delivery. You may choose to opt in/out of certain data sharing. Data coverage and service is not available everywhere. Data rates may be incurred. FordPass and Connected Car Privacy Policies apply, available on your local Ford website.