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All-new Tourneo Connect and Ford-Volkswagen Alliance Frequently Asked Questions (FAQs)
Are There Any Differences Between Live Traffic via FordPass Connect or FordPass via AppLink?
Can I Control When I Share Location Data via FordPass Connect?
Can I Decide Which Data is Collected Through FordPass Connect?
Can I Make my Ford Vehicle Wi-Fi Hotspot Invisible?
Can I Prevent FordPass Connect From Using my Data?
Can I Retrofit FordPass Connect to My Vehicle?
Can I share my subscription with other family members or friends?
Can I Upgrade or Downgrade FordPass Connect?
Can I Use Remote Features Without SYNC3 Navigation?
Can I Use the Wi-Fi Hotspot When the Ignition Is Off?
Can the Same Vodafone Account Be Used in Different Vehicles?
Do I Need to Have the FordPass App Open in Order to Receive Traffic Data?
Does my FordPass subscription automatically cancel if I sell my vehicle?
Ford Live Traffic Data Provider
How Can I Check the Status of Live Traffic?
How do I activate my FordPass Connect modem?
How do I Buy Data Once my Complimentary Wi-Fi Hotspot Trial has Expired?
How Do I Cancel My FordPass Connect Subscription?
How Do I Create Schedules for My SecuriAlerts?
How Do I Extend My Remote Start?
How Do I Know the Status of My SecuriAlert?
How Do I Manage In-Vehicle Connectivity Set Up for Live Traffic?
How do I Request Authorisation in the app?
How do I reset my FordPass Connect modem?
How far away from the vehicle can I be when using the Remote lock and unlock feature in the FordPass™ app?
How Long Is My FordPass Connect Subscription Term?
How Much Will the FordPass Connect Subscription Cost Following the Free Trial?
How to Check if a Vehicle Has a Modem?
How to Unsubscribe from FordPass Connect After the Free Trial
How Will my FordPass Connect Data be Used?
I can't find any available subscriptions in my Ford Account, what do I do?
I have just paid for a subscription, when will my service start?
In Which Countries can I Use FordPass Connect?
Is There a Fallback for Live Traffic if I Lose Internet Connection?
What Are My Customer Connectivity Settings?
What are the Benefits of FordPass Connect vs. Mobile Tethering for Live Traffic?
What Are the Benefits of Vehicle Activation?
What Happens When my Free Trial of Live Traffic and Local Hazard Information Ends?
What is a FordPass Subscription?
What is a Schedule Maintenance Minder?
What is FordPass Connect?
What is Live Traffic?
What Is Live Traffic?
What is Local Hazard Information?
What Is the FordPass Connect Embedded Modem?
What Payment Methods Are Available for the Purchase of Data Plans?
What Personal Data is Shared With Ford Through FordPass Connect?
What Will Happen if I Don’t Validate My Email Address?
When Does my Complimentary Wi-Fi Hotspot Trial Begin?
When Does My FordPass Connect Subscription Start?
Where do I turn off the Wi-Fi Hotspot?
Where Is FordPass Connect Data Transferred?
Which Vehicles Have FordPass Connect?
Why Does the App Say My Activation Is Unavailable?
Why Have I Reached an Activation Limit?
Why Is Live Traffic Not Available After Starting the Vehicle?
Why is my authorisation request blocked?
Why Is the Live Traffic Feature Not Working?
Will Live Traffic Send Notifications of Route Changes?
Will the Live Traffic Information Be Considered in Route Calculation?
Will You Store or Share My Data if I Connect My Mustang Mach-E to FordPass or My Ford Account?
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