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How to Contact Ford Assistance

  • In the UK you should call Ford One Call on 0203 5644444 Option 1
  • In any other European country you should call: 00800 88776611 or +33 4268781

Contact via FordPass

  1. Open the FordPass App.
  2. Navigate to the Service landing page. 
  3. Tap Roadside Assistance
  4. Select Call Roadside Assistance.
  5. Tap one of the following options:
    • Call Roadside Assistance
    • Call Mobility

Note: If you already called for assistance, but recovery tracking is unavailable, you may enter your Case ID by selecting the ENTER CASE ID TO TRACK RECOVERY button at the bottom of the screen.

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