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Global Brand Protection for Parts

Fax    : 01327 305728

Mailing Address:
Ford Customer Service Division

Brand Protection 18/401

Royal Oak Way South



NN11 8NT


The Global Brand Protection Department is responsible for general parts brand protection issues such as:

  • Counterfeit parts: non-genuine parts packaged as genuine parts
  • Supplier unauthorised sales: genuine parts in non-genuine packaging sold directly by suppliers to the aftermarket
  • Diverted parts: genuine parts leaked from Ford facilities
  • Parallel imports: genuine parts imported from foreign markets
  • Licensed products: accessories, apparel, toys, etc.
  • Trademark infringement: unauthorised third-party use of Ford trademarks

If you would like to report to Ford Motor Company suspected counterfeit parts or unapproved sources of Ford-branded parts, please send an email with the appropriate information to, fax 01327 305728 or send a letter to the above address.



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