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What is a Digital Service Record (DSR)?

Your Digital Service Record (DSR) is the online version of your vehicle’s service history documentation. Since 2022, DSRs have replaced traditional printed service booklets.  

Your DSR is a record of services and repairs carried out through authorised Ford dealers.

DSRs can be easily accessed online via your Ford account.

To access your vehicle's service history, click the Service History tile within your Ford Account. Here you can see details of previous services – including dates and locations – and information on any other work undertaken on your vehicle.

Authorised Ford technicians, repairers and mechanics can also access your DSR.

On completion of scheduled services, extended service items or body inspections, your DSR will be automatically updated. A printable version of your DSR can be downloaded from your Ford account.

If your DSR is incorrect, please contact your nearest Authorised Ford Dealer.

What are the advantages of a Digital Service Record? 

  • Warranty conditions are met, providing service maintenance intervals are observed
  • Your vehicle’s service history is securely stored and cannot be lost or mislaid
  • Unnecessary or repeated services are avoided
  • Protection against manipulated and fraudulent service entries is significantly increased
  • Your vehicle’s resale value is maximised with a complete and authentic service history
  • Subsequent owners can easily access their new vehicle’s entire service history online

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