>>>How to Contact Ford Motor Company

Contacting Ford Motor Company

Your local dealership is your best source for assistance with your sales or ownership experience. If your inquiry or concern remains unresolved after working with your Sales Representative or Service Advisor, please contact either the Sales or the Service Manager at the dealership.

You can contact Ford Motor Company by phone on 020 3564 4444 (CRC opt. 4 opt. 2) or email our Customer Relationship Centre at UKCRC1@ford.com.

Opening hours for the Customer Relationship Centre are as follows:

Phone
Monday to Friday: 08:00 - 20:00
Saturday: 09:00 -17:00

Live Chat
Monday to Friday: 08.30 - 21.00
Saturday: 09.00 - 19.30

Postal Address for the CRC:

Ford Customer Relationship Centre
Royal Oak Way South
Daventry
Northamptonshire
NN11 8NT

To contact the Comercial Vehicle Service Centre call 020 3564 4444 (CVFSC opt. 4 opt. 1) or email at UKCVSC1@ford.com

Opening Hours for the CV Service Centre are as follows:

Monday to Friday: 08:00 – 18:30
Saturday: 09:00 – 17:00

Postal Address for the CV&FSC:

CV Service Centre
Ford Motor Company Ltd
15/1B - B04
Dunton Campus
Arterial Road
Laindon
Essex
SS15 6EE

Further contact details including those for other Ford Motor Company Departments can be found here.