Live Chat is an online customer service software with live support. Ford offer Live Chat customer support so that you can raise enquiries online in a quick and efficient way. You will talk to a customer service advisor who can provide a wide range of assistance.
Monday to Friday
08:30 to 21:00
09:00 to 19:30
Please be advised that although our Live Chat advisers are operational during this timeframe you may not always see the option for Live Chat on the website. This is because the ability to Live Chat only appears when an advisor is available. If you have a question but Live Chat is not available you can try putting your question into Ask Ford, our extensive repository full of information.