Dealership Billing Complaints

Ford dealerships are independent franchises and businesses. Customer billing data held by these businesses is not available to Ford Motor Company. As independent businesses, they will have their own policies and processes for handling billing complaints.

If you feel you have been wrongly charged / billed / invoiced by a dealership, please contact the relevant department within the dealership and follow their escalations or complaints process.

 

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Phone - 020 3564 4444

Email - UKCRC1@ford.com

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