Ford Credit: Cancelling Finance Agreement

Customers wishing to contact Ford Credit during Covid-19:

If you wish to discuss your Ford Credit account, the best way to contact us is via our Contact Request Form. Please click here to access it directly and we will get back to you as soon as possible. Please note that due to the high volume of emails, we are processing requests slower than usual. Thank you for your patience during these challenging times.

You will have 14 days to withdraw from a regulated finance agreement starting the day after you receive confirmation that the agreement has been executed by us. You can notify us of your intention to withdraw from your finance contract by calling us on 03457 125490* or by post at the following address:

Ford Credit
Manchester Business Centre
Number One
1 Tony Wilson Place
M15 4FN

*Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded.


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