Ford Credit: Application Timings
Customers wishing to contact Ford Credit during Covid-19:
If you wish to discuss your Ford Credit account, the best way to contact us is via our Contact Request Form. Please click here to access it directly and we will get back to you as soon as possible. Please note that due to the high volume of emails, we are processing requests slower than usual. Thank you for your patience during these challenging times.
Once you have completed the application process in most cases, your Ford dealer will be able to obtain an online decision from Ford Credit within minutes.
Online customers who apply for finance outside office hours may need to wait until the next working day for a decision.