What is the difference between FordPass and FordPass Connect?
FordPass Connect is the embedded modem that provides internet access directly from the vehicle and allows access to vehicle data for the activation of connected vehicle features. Important details about the modem include:
- FordPass Connect uses a SIM card to exchange data.
- Vodafone is the FordPass Connect data supplier.
- FordPass™ offers a free trial period for the first 2 years of ownership.
- Note: FordPass Connect subscriptions will only include the following with a new vehicle purchase:
- 2 years* Modem subscription - Allows use of FordPass Connect features.
- 2 years* Live Traffic subscription.
- 3 months* or 3GB trial of Wi-Fi Hotspot from Vodafone.
*Subject to change and may vary by market
FordPass Connect provides an enhanced ownership experience and provides features such as Live Traffic information, WiFi Hotspot, remote functionality and many more.
Which cars and vans have FordPass Connect?
Currently you can have FordPass Connect as standard or an option on the All New Focus, Edge*, Tourneo Connect, EcoSport and new Fiesta (2019 MY), All-New Fiesta Van (2019 MY), New Transit Connect. With other models planned for 2019 onwards.
*not available on Titanium
How do I get FordPass Connect?
When you purchase your new Ford Connected vehicle, your dealer will explain how to download FordPass and connect it to your vehicle. They will also help you activate your modem at handover. FordPass Connect is a standard or option on the following vehicles;
All New Focus, Edge*, Tourneo Connect, EcoSport and Fiesta (2019 MY), All-New Fiesta Van (2019 MY), New Transit Connect. Please see build your Ford for specific availability.
*not available on Titanium
How do I get started and use FordPass Connect?
When you purchase a vehicle with FordPass Connect, you will need to download FordPass on to your smartphone, you then need to register for a FordPass Account and link it to your car to fully activate FordPass Connect. Please ask your dealer for help or view our how to videos https://www.youtube.com/user/FordUKTV to get started. If you purchased a used Ford privately that features FordPass Connect make sure you perform a master reset of the SYNC system and connect your FordPass account.
How is FordPass Connect activated with my smartphone?
FordPass Connect needs to be activated within the Move section of the FordPass App, and confirmed with the vehicle itself on the display screen. See our how to videos for detailed instructions https://www.youtube.com/user/FordUKTV
Are all the FordPass Connect services and features available on all cars and vans?
Currently eCall is only available on the All New Focus fitted with FordPass Connect, and you will only be able to remotely start your vehicle if you have an Automatic transmission on your All-New Focus. The rest of the FordPass features are available on FordPass Connect vehicles.
How do I check if my car has a FordPass Connect modem?