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Miscellaneous FAQs
Find the answers to some of your most frequently asked questions
Q: Who can I contact for specific technical information?
A: We would recommend you contact a Ford Dealership for technical information as they can inspect your vehicle and have the necessary skills and experience, as well as direct access to our technical support services. You can also contact the Ford Technical Information Centre directly on 0906 5533447. Please note that this is a premium rate line and calls are charged at £1 per minute. Alternatively you may wish to write Ford Technical Information Centre, PO Box 12060, Colchester, Essex, CO1 9PF.

Q: How will I know if my vehicle is affected by a safety recall?
Ford will issue a letter to the registered owner according to Fords database requesting that repair work required is completed at your earliest convenience. You can also contact your local Ford Dealership or the Customer Relationship Centre who will be pleased to assist you further.

Q: Will I be charged for any recall work carried out on my vehicle?
A: No. Any recall action carried out by a Ford Authorised repairer will be free of charge.