Where can I obtain my radio or key code, or a new key for my Ford?
Firstly, check for the Security Code card which comes in the same pack as your Owner’s Manual. If you still need help, make contact with a Ford Authorised Dealer or Repairer for further assistance. For security purposes, we are unable to share code information by phone or email. If you require a new key or fob, again contact your nearest Ford Authorised Repairer who can order & programme a replacement for you.
How can I obtain a new Owner’s Manual?
All new Ford come with an Owner’s Manual. Speak with the Sales Team at your Dealer if you don’t have one included. If you have misplaced your manual, or have purchased a previously-owned Ford without one, you can buy a Manual for a small fee online. Buy a new manual here.
Where can I obtain the service history for my previously owned Ford?
We don’t store servicing records centrally, however we do recommend buyers and sellers pass on the Service Portfolio to help maintain the vehicle condition and keep you driving longer. In the first instance, make contact with whoever sold you the vehicle. Authorised Ford Repairers may store servicing records that they can access, however this will depend on the processes of each Franchise. Speak with the servicing team who will do their best to help.
Where can I find technical specifications for my Ford Vehicle?
Firstly, check our pages online to find out more detail about your vehicle. Simply choose your vehicle from the menu by following this link, then select Brochures, Prices & Specifications on the menu. If you can't find what you are looking for on our website, we recommend you contact a Ford Dealership for technical information, as they not only have the relevant knowledge and experience, but also direct access to our technical support services.
Do I get Ford Roadside Assistance with my new vehicle?
Yes, new Ford vehicles are automatically provided with Ford Assistance for one year from the date you take delivery of the vehicle. Book your Scheduled Service with a participating Dealer and you can also enjoy the safety and reassurance of up to a year's roadside assistance cover.
How do I obtain a Certificate of Conformity?
If you re quire a Certificate of Conformity for a car, please contact us at firstname.lastname@example.org, if you require a Certificate of Conformity for a commercial vehicle, please email us at