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Ford Accident Management
Ford Accident Management
Making an insurance claim is never high on anyone’s list of fun things to do, but Ford owners have expert help at hand. Ford Accident Management is a fully managed service for handling your claims, vehicle recovery, repair and courtesy car when you’ve had an accident. Our service is free and available to all Ford owners.

Just call our One Call number, 020 3564 4444 or Ford Accident Management directly on
0800 587 3673, or download the smartphone app to use in the event of an accident. Once we’re involved, you can just sit back and let Ford do all the hard work for you. We’ll fill in all the forms and make all the calls. We will make sure your car is repaired using Ford parts and even lend you a free courtesy car.



We will:
  • Recover your vehicle where it cannot be driven, free of charge
  • Provide you with a free courtesy car – even if it’s not included in your insurance policy, even if you were at fault
  • Liaise with your insurance company to process the claim and have repairs approved
  • Complete your claim form
  • Ensure your vehicle is repaired at a Ford Accident Repair Centre
    • Only Ford genuine parts will be fitted
    • Only Ford trained technicians will work on your car
    • Your Ford panel warranty will be maintained
Available 24 hours a day, 7 days a week, 365 days a year, Ford Accident Management will provide you with a free service from the time you have an accident to the moment you collect your repaired Ford.

Don't forget to download the Ford Accident Management App to your smart phone.

You won't have to:
  • Remember all your details when you phone
  • Worry about looking for the number
  • Provide all the information to the call handler as this will automatically be sent to them from the app.
To find your nearest Ford Accident Repair Centre, click here.

In the event of an accident, phone Ford Accident Management first
on 020 3564 4444 or 0800 587 3673.



Ford Accident Management is provided on behalf of Ford Motor Company Limited by Motorcare Services Limited. Company Registration No - 2657470 Registered in England and Wales. Registered Office: Yarmouth House, 1300 Parkway, Solent Business Park, Whiteley, Hampshire, PO15 7AE. Motorcare Services Limited is an appointed representative of Nobilas UK Limited and Nobilas UK Limited has accepted responsibility for the provision of any Regulated Activity, as defined in section 22 of the Financial Services and Markets Act 2000, which Motorcare Services Limited may carry out from time to time.
Ford Accident Management