How do I get a quote?
Simply call our UK call centre on 0800 048 0957 and one of our team will be happy to provide you with an annual quotation.
How do I make a claim?
Whether or not your commercial vehicle can be driven we will be on hand to help. Simply call our claims helpline on 0800 048 0956 and our claims team will send you a claim form. Just fill in the form and sign it, and we’ll do the rest.
I have a query about my Ford Insure policy. How can I contact you?
Simply call our Customer Service Helpline on 0800 048 0955 and one of our team will be happy to answer any queries regarding your policy.
Is my vehicle covered in Europe?
Your policy will provide free cover, for up to 31 days, anywhere in the European Union and any other country which meets the Motor Insurance Directive of, and is approved by, the European Commission.
Can you provide a courtesy vehicle?
Yes, a Complimentary Ford loan commercial vehicle will be provided as standard when using our Ford approved repairers.
How quickly can you repair my commercial vehicle?
This will vary, depending on your personal situation and the extent of damage to your vehicle.
Will genuine Ford parts be used in any repairs?
Yes. All repairs will be carried out at Ford approved repairers using genuine Ford parts.
Is my satellite navigation equipment covered?
Yes. Portable satellite navigation up to the value of £750 is covered as standard if stolen from your locked vehicle.
Will I speak to lots of different people in a call centre?
You should be able to speak to the right people straight away by following the easy instructions when you call. You can even arrange to have your very own Personal Customer Manager who will be your first point of contact with any enquiry.
What happens if I have an accident late at night?
Our claims helpline is available 24 hours a day, 7 days a week.
What is 7 Day Driveaway cover?
When you buy a new or used Ford commercial vehicle from your local Ford Dealership you are entitled to free 7 Day Driveaway cover by simply calling for an annual quotation on a Ford Insure policy.
Driveaway cover removes the hassle of having to arrange cover for your new or used commercial vehicle and enables you to experience some of the benefits of Ford Insure Comprehensive Motor Insurance. Simply call 0800 048 0957 to set up your 7 day cover.
