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High quality, reliable and cost-effective repairs
Accidents can happen. When they do, it’s good to know your local Ford Accident Repair Centre will be there to help. With almost 160 Premium accredited Ford Accident Repair Centres they will get your vehicle repaired reliably, cost-effectively and to a very high standard, wherever it happens to be.
 
At each centre, you can count on the same high standards of workmanship carried out by Ford-trained technicians, all backed up by Ford’s unique 4-point Customer Repair Promise. All so you don’t get hit with another surprise after the work has been completed.
 
Repair Promise
The highest standards
Major damage
Minor knocks
LCV Repairs
Customer Repair Promise
We want to give you the best possible service so our promise covers:
  • A comprehensive 3-year Collision Repair Warranty and Repair Compliance Certificate, to safeguard the future value of the vehicle

  • A Guaranteed Completion Time with alternative transport if it is not met

  • Invoices that do not exceed estimates, unless previously agreed

  • A personal Accident Repair Co-Ordinator responsible for all aspects of the repair
 
The highest standards
Every repair will be carried out by Ford-trained technicians using Ford approved equipment and fitting Ford genuine parts. In addition, to make sure that every Ford Accident Repair Centre continues to meet our stringent customer care and technical expertise standards, they are supported by specialist accident repair field staff.
 
Original Parts
Original parts offer the best pedestrian protection, lowest fitment times and highest degree of corrosion resistance. They maintain the vehicle warranty and return the vehicle to pre accident condition, meeting our rigorous safety standards.

With the technological advances in modern day cars, having fully trained and certified technicians is of paramount importance, this means that repairs are right first time, saving companies time and expense on re-work. They use genuine Ford parts, and can get straight on with the task in hand.
 
You can insist that your insurer asks for genuine Ford parts to be fitted. If they want to specify non-genuine parts, we recommend you ask for evidence that they’re of equivalent quality. This is to ensure your safety, protect your vehicle's value and maintain its perforation warranty.
 
Repairing major damage
With increasing technology in vehicles today, you can rest assured that a Ford Accident Repair Centre has the advanced skills and diagnostic equipment to carry out even the most complex repair – so your vehicle is returned in pre-accident condition.
 
Repairing minor knocks
Minor damage can be annoying, but it shouldn’t be expensive. Each Ford Accident Repair Centre is a specialist in SMART Repairs.

SMART Repairs offer you the most advanced methods of repairing minor damage without replacing the whole part. These may include:
  • Plastic repairs to bumpers
  • Glass repairs to windscreen chips
  • Trim repair to interior panels
  • Paintless dent repairs to body panels
All repairs are fast (often while you wait), high quality and, even more important, cost effective.
 
LCV Repairs
In addition to cars, Ford’s Premium LCV FARCs are also equipped to carry out repairs to Light Commercial Vehicles (LCVs) and get vans quickly and safely back on the road, saving both time and money. The number of Premium LCV FARCs is growing with 45 currently in the network. Premium LCV FARCs have special tools and equipment, on site, to handle the lift, height and capacity requirements of LCV repairs. They also have courtesy vans available and technicians trained to operate on commercial vehicles.

It does not stop there, Premium LCV FARC standards ensure that specialist tools including vehicle diagnostic equipment are available on site speeding up repair times for fleet companies.