Manchester Business Centre
1 Tony Wilson Place
Manchester Business Centre - 0345 712 5490
We hope all of our Ford owners have a trouble free motoring experience. However, if a problem should occur with your Ford product, Ford dealers are equipped and trained to diagnose and rectify any technical issues, including warranty repairs. Please use our Dealer Locator* to find your nearest Ford service point. Please note that in the event of any dispute, as a consumer your first point of contact should be with the seller, whether that was a Ford Dealership or other motor trader. However, in the event that you require advice or assistance from Ford Motor Company and for any other enquiries to Ford, please select the appropriate contact details from the list below.
|Telephone||Write to us||Social Channels|
|Ford ONE CALL: 020 3564 4444 |
You can select in advance the option you require from the list below:
1 - Ford Roadside Assistance
In the event of a breakdown, and your Ford vehicle is covered by Ford Assistance, simply call us and we’ll get someone out to you as fast as we can!
2 - Ford Accident Management
Had an accident in your Ford vehicle? Please call the team to assist in handling your claims, vehicle recovery, repair and courtesy car when you’ve had an accident. Our service is free and available to all Ford owners
3 - Customer Relationship Centre
For general enquiries or to discuss any issues about your motoring experience please call us and we will always try to resolve your query or concern to conclusion
4 - Ford Technical Information
Are you looking for specific technical information on your Ford vehicle? Our team of technical experts can assist with your enquiry.
5 - Ford Credit, Ford Lease and Ford Insure
We have helped millions of Ford customers to access the vehicle of their choice by providing a comprehensive range of finance and insurance products designed to suit their needs. Call the team if you have an enquiry or wish to speak with a Customer Services Representative
For Fleet specific enquires please contact the Ford Business Centre: 0345 723 23 23
For a full list of direct telephone numbers for various Ford teams, please refer to the appropriate tab below
For any general enquiries, or for concerns or issues you may have on your Ford vehicle then please email:
UK Relationship Centre
For all Fleet related enquiries please email:
Ford Business Centre
For a full list of postal addresses for various Ford teams, please refer to appropriate tab below.
The social media team operating hours:
Monday - Saturday:
|Company details: Ford Motor Company Limited. Registered in England: Company Registration No.235446, Registered Office: Eagle Way, Brentwood, Essex, CM13 3BW, England.|
View our FAQs to see if your query is answered here.
The Motor Ombudsman
Ford UK is a member of the Motor Ombudsman accreditation scheme and is ascribed to the CTSI-approved New Car Code of Practice.
The Motor Ombudsman will offer free impartial information and if appropriate, an alternative dispute resolution process in the event that you are not satisfied with the outcome of a concern. For more details please visit their website at www.TheMotorOmbudsman.org or call their Information Line on 0843 910 9000. Calls are charged at 7p per minute plus your phone operator’s connection charge.