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New cars servicing and extended roadside assistance plans
Looking after you and your new Ford
When you buy a new Ford car, you’ll have the option to take care of your servicing costs and also extend your Ford Assistance cover with a Ford Protect Premium Plan – provided this is done before the first service is due.
 
For a one-off payment, you can cover the cost of your recommended scheduled services for up to three years from the day your new Ford is delivered. Not only does it work out cheaper than paying for individual services, but a full Ford Service History may enhance your car’s resale value.
 
The Ford Protect Premium Plan also extends your Ford Assistance cover by one or two years, depending on the plan you sign up for. Should your car break down, at home or on the road in Britain or anywhere in Europe, all you need do is make one call and we’ll send someone to help you get back on your way.
 
The plan has the added benefit of covering you in case we’re unable to finish any warranty work within 24 hours. If this happens, we’ll lend you a courtesy car – for up to seven days – to ensure you’re not stranded (subject to availability and status, excluding fuel and insurance costs).

Please take a moment to look through our range of Ford Protect products, helping to ensure your car remains in prime condition.
 
The features and benefits of Ford Protect new vehicle servicing plans
 
We want you to get the most out of owning your Ford. Ford Protect Plans are designed to help you do just that.

Scheduled servicing:
  • Ford Protect covers the cost of scheduled servicing recommended by Ford, for the number of services applicable to your plan (up to three years from the date when the vehicle was first sold as new)
     
  • It’s an effective way to benefit from fixed cost, inflation-proof servicing
     
  • A full Ford Service History may enhance your vehicle’s resale value and make it easier to sell on
Please note, as Ford Protect Plans include servicing, they must be purchased before the first standard service is due (as detailed in the Ford Service Portfolio and Ford Service History Log – ask your Ford Dealer for full details).


Extended Ford Assistance:

Your new Ford comes with Ford Assistance for the first year. With Ford Protect Plans, you can extend this benefit for up to two further years. In an emergency, Ford Assistance provides the appropriate roadside assistance in the UK and across Europe.
  • Assistance – emergency assistance at the roadside
     
  • Assistance at home – emergency assistance at home
     
  • Vehicle recovery – if we can’t arrange a prompt repair, we’ll transport you and your vehicle to the nearest Ford Authorised Repairer or alternatively to a destination of the authorised driver’s choice
     
  • Onward travel – if you’re away from home, we may at our discretion provide a replacement car for up to two working days, or overnight accommodation, or onward travel if a local repair isn’t possible
     
  • European assistance – emergency assistance in Europe

Vehicle hire:

  • If a Ford Authorised Repairer cannot complete any warranty work within twenty four hours, and your vehicle is not usable, your Ford Protect Plan will keep you on the road. You will be entitled to a comparable hire vehicle free of charge (subject to availability and status, excluding fuel and insurance costs) for up to seven days.


Pricing
 
The Ford Protect Premium Plan offers you excellent value. And because you make a single payment up-front, you protect your servicing costs against inflation. Costs for each Ford model are detailed below.

Choosing the Ford Protect Premium Plan means you benefit from further peace of mind at a highly competitive price. The Premium Plan includes scheduled servicing, extended Ford Assistance and vehicle hire. Additionally, the scheduled servicing now includes replacement brake fluid, bodywork and paint check and air conditioning check where applicable. You’ll find the Premium Plan represents excellent value for money.
  No. of services Price (£)
(exc. VAT @ 20%)
Price (£)
(inc. VAT @ 20%)
Ka, Fiesta, Fiesta Van and B-MAX
Plan enhancements
2 years* 2 £275.00 £330.00
3 years 3 £458.33 £550.00
C-MAX, Focus and EcoSport B515
Plan enhancements
2 years* 2 £291.67 £350.00
3 years 3 £475.00 £570.00
Kuga, Mondeo**, Galaxy and S-MAX
Plan enhancements
2 years* 2 £325.00 £390.00
3 years 3 £575.00 £690.00


* The no-fee Warranty element of this Plan applies for 3 year/60,000 miles.

** The Ford Protect Premium Plan is not currently available for the New Ford Mondeo with Diesel engines

Ford Protect Premium Plans can be purchased any time before the first service.
 
How to purchase
 
To purchase the Ford Protect Premium Plan, download the application form below, print, complete and take to your Ford Protect Dealer. To find yours, call the Ford Protect Helpdesk on 0870 241 6726. Please select Option 2 and then Option 2 again when calling.
 
 
Please, remember that you must buy your plan before the first service is due.
 
Terms and conditions
(This is not a complete listing of terms and conditions)
  • The length of your Ford Protect Plan (and number of services) applies from your new vehicle warranty commencement date, usually the date of first registration
     
  • It is a condition of Ford Protect that your vehicle is serviced by a Ford Authorised Repairer, according to the schedules in your Ford Service Portfolio. In addition, your Ford Service History Log must be stamped and kept up to date
     
  • The length of your contract and your estimated mileage determines the number of services in a Ford Protect Plan
      
  • Right of cancellation: in the event of irrecoverable theft or write-off, Ford Protect owners may be eligible for a full or partial refund of the original Plan price. This does not apply to any no-fee Plans
For full terms and conditions, please download the document here.
  
 
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