You can get a quote by visiting your Financial Services Authority (FSA) authorised participating Ford Dealer.

Who would be my Insurer/Administrator?
Your Insurer/Administrator will be MAPFRE ASISTENCIA Compania Internacional de Seguros Y Reaseguros SA/Abraxas Insurance Administration Services Ltd, PO Box 520, Bristol, BS34 9BW, and they can be contacted on telephone number 01454 616300.

How do I make a claim?
You should contact the GAP Claims Department of the Administrator (Abraxas) on telephone number 01454 616300, PRIOR to accepting your motor insurance company’s settlement figure.

Can I cancel the policy?
You have a right to cancel the policy provided you inform the Administrator. If you inform the Administrator within 30 days from the start date of the policy a full refund of any premiums paid will be given provided no claims are known or reported. If you inform the Administrator after 30 days from the start date of the policy a pro rata refund of any premium paid will be given provided no claims are known or reported. If you need to cancel your policy, please contact Abraxas Insurance Administration Services Ltd, telephone number 01454 616300. PLEASE NOTE: all cancellations made after 30 days from the Start Date are subject to a £35.00 Administration charge, which will be deducted from any pro rata refund due.

Can I pay by monthly instalments?
Yes there is an option for you to pay over 12 or 24 months.

I have a query about my GAP policy. How can I contact you?
If you have a query on your GAP policy then contact the administrator (Abraxas) on telephone number 01454 616300.

What if my motor insurance already covers me for new for old for the first year?
As our customers always have the option to change motor Insurer (and not all Insurers offer new for old) or may drive a vehicle who exact specification cannot be replicated in the event of a total loss or is a used vehicle which tends not to be eligible for new for old, we want our customers to always be covered whatever the eventuality. The cover starts when you take delivery of the vehicle and then covers you for a further 24 or 36 months for Invoice Gap and also covers you for Finance GAP for a maximum of 60 months from delivery of the vehicle.

Ask your participating Dealer for more information on this.


Guaranteed Asset Protection is underwritten by MAPFRE ASISTENCIA Compania Internacional de Seguros y Reaseguros Sociedad Anonima, which is authorised by Direccion General De Seguros Ministerio De Economia Y Hacienda (in Spain) and subject to limited regulation by the Financial Services Authority. Details about the extent of regulation by the Financial Services Authority are available from them upon request. The product is administered by Abraxas Administration Services Ltd which is authorised and regulated by the Financial Services Authority. FCE Bank plc is authorised and regulated by the Financial Services Authority and acts as an insurance intermediary in relation to Guaranteed Asset Protection. In relation to this same product, Ford Motor Company Limited is an appointed representative of FCE Bank plc. Ford Motor Company Limited acts as an insurance intermediary.

INS2013/017 Exp 21/03/2014

Calls may be recorded and monitored.

For further information about our GAP product please speak to your local participating Ford Dealer.

 

Please call 01454 616300.