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Answering your questions about Ford Credit
If you're already a Ford Credit customer and would like to request a copy of your agreement, a settlement figure or would like us to contact you about your account, you can manage your account online.

If you can’t find what you’re looking for in the FAQ section, feel free to contact us and we’ll make sure you get the answers to all of your questions.
Customer Service Centre
For more information on products and services available from Ford Credit, please contact the Customer Service Centre on 0345 712 5490 (Lines are open Monday to Fridays 9am to 5.15pm and Saturdays 9am to 1pm). Calls may be recorded for training and quality purposes.

Or by post at:
Ford Credit
Customer Service Centre
Abbot House
Everard Close
St Albans
Customer Relationship Centre
For any customer assistance on your existing product or service provided by Ford Motor Company, please contact the Customer Relationship Centre on 0203 564 4444. Calls will be charged at local rates from a landline, but may vary when calling from a mobile phone. Calls may be recorded for training and quality purposes.
Or by post at:
Ford Customer Relationship Centre
Ford Motor Company
P.O. Box 7597
NN11 1DL