The Ford website uses certain cookies. A cookie is a text-only string of information that the Ford website transfers to the cookie file of the browser on your computer. Cookies allow the Ford website to perform properly and remember your browsing history. Cookies also help a website to arrange content to match your preferred interests more quickly. Cookies alone cannot be used to identify you. You can find out more about cookies and how to control them using the Ford Cookie Guide:
Find out more

 
Contact us
 
Answering your questions about Ford Credit
If you're already a Ford Credit customer and would like to request a copy of your agreement, a settlement figure or would like us to contact you about your account, you can manage your account online.

If you can’t find what you’re looking for in the FAQ section, feel free to contact us and we’ll make sure you get the answers to all of your questions.
 
Customer Service Centre
 For more information on products and services available from Ford Credit, please contact the Customer Service Centre on 0845 712 5490 (Lines are open Monday to Fridays 9am to 5.15pm and Saturdays 9am to 1pm).

Or by post at:
Ford Credit
Customer Service Centre
Abbot House
Everard Close
St Albans
AL1 2RW
 
Customer Relationship Centre
For any customer assistance on your existing product or service provided by Ford Motor Company, please contact the Customer Relationship Centre on 0845 841 1111
 
Or by post at:
Ford Customer Relationship Centre
Ford Motor Company
P.O. Box 7597
Daventry
NN11 1DL