We want you to enjoy owning your car, so we're always here to help if you need us.
Your Ford Dealer
Don't forget that your Dealer is there to help you with any queries for the entire time that you own your Ford. To find your nearest Dealership go to Dealer locator and enter your postcode.
Our contact with you
Ford and your Dealer will keep you informed of any special promotions you may be eligible for, and of any new Ford products. You’ll have the opportunity to opt out of this service if you want to.
Your contact with us
After you've taken delivery of your new car, you can get information relating to servicing and repairs, accessories, road tax, Ford Insure, finance from Ford Credit and more in the Owner Services section.
Some useful contact details:
Customer Service Centre
: 0845 712 5490
As a Ford Credit customer you can also request a call-back or manage your account online at www.ford.co.uk.
Simply click here
to receive a no obligation quote. If you have already requested an online quote in the last 30 days you can retrieve it
using the unique number that was provided to you. Alternatively, call our UK Customer Service Team today on 0800 048 0950 for a no obligation quote. Our lines are open 8am - 8pm Monday to Friday and 9am - 4pm Saturday.
FCE Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 204469. FCE Bank plc acts as an insurance introducer in relation to Ford Insure. In relation to this same product, Ford Motor Company Limited is an appointed representative of FCE Bank plc. FCE Bank plc (registered in England with company number 0772784) Registered office: Central Office, Eagle Way, Brentwood, Essex CM13 3AR.
Ford Insure is sold and administered by Europa Group Limited (registered in England with company number 3279177) Registered office: Europa House, Midland Way, Thornbury, Bristol, BS35 2JX.
Europa Group Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register number 309794.
Other organisations providing advice and support to motorists
Finance & Leasing Association (FLA)- Finance Your Car
Experian (Credit Reference Agency)